In-network
Optum Therapists in Manhattan
Online Optum therapy for Manhattan adults, by secure video, so the hour fits your day instead of ending it.
Or call (646) 493-4007
Choose a time and book. It takes about 30 seconds. Opens our secure client portal.
4.95from 113 reviews
In-network in Manhattan, NY
- UnitedHealthcare
- Aetna
- Medicare
- Oscar Health
- Meritain Health
- Oxford Health Plans
- Cigna
- Optum
- Highmark BCBS WNY
- Univera Healthcare
- MagnaCare
Plan
Optum, accepted throughout New York
Sessions are conducted by telehealth.
How sessions happen
By secure video, anywhere in New York State
Availability
Now accepting new clients. Sessions are conducted by telehealth. We respond within one business day.
Industry-leading, structured care
Progress measured monthly, not guessed at
We respond within one business day
Every clinician state-licensed
Why MindView
Most therapy in Manhattan has no structure. Ours has four stages and a scoreboard.
Plenty of practices take Optum. What you get here is one format for every client: a full intake, a written treatment plan, and standardized measures reviewed with you every month, so you can see whether it is working.
- 01
Intake
What is actually going on, rated 0 to 10 as your baseline.
- 02
Your history
Why it is happening. History, relationships, work, health.
- 03
Treatment plan
Written and collaborative, built against those causes.
- 04
Monthly review
Standardized measures, reviewed with you. You see the trend.
A license is where our training starts, not where it ends.
Every clinician is state-licensed before they see a single client. Then they train with us across every modality, and how to match one to the problem in front of them.
What clients say
4.95 averagefrom 113 reviews
- 5 out of 5 stars
Great service.
Alfie N.
Verified review
- 5 out of 5 stars
MindView Therapy has great customer service and is very flexible, with good therapist availability and clear communication of any changes. Genuinely a great place for therapy with zero judgement.
Kailani M.
Verified review
- 5 out of 5 stars
The support staff was very helpful in assisting me to find the right provider. And the provider they found me is personable, a good listener, has good advice, and appears to be quite knowledgeable. I'm very happy with my decision to go with MindView.
Kevin R.
Verified review
- 5 out of 5 stars
I truly felt seen, heard and understood by my therapist. Goals and next step expectations were clearly explained for processing.
Diane S.
Verified review
- 5 out of 5 stars
I had a great onboarding experience with MindView. My therapist took the time to do a really thorough intake, which I appreciated, and the staff keeps communication clear and consistent. Plus, they handled my insurance verification hassle free.
Jennifer P.
Verified review
- 5 out of 5 stars
I'm new to this therapy place, however the couples therapist we are seeing is amazing so far. She's a great listener and I can't wait to see how much further we can get with her guidance.
Maritza M.
Verified review
- 5 out of 5 stars
Great therapists, excellent customer service.
Meta
Verified review
- 5 out of 5 stars
My therapist has been incredibly supportive and compassionate. She creates a safe, welcoming space, and I truly feel heard and understood. I'm very grateful for her guidance. Highly recommend.
Laura S.
Verified review
- 5 out of 5 stars
The clinician is helpful. I would recommend this to my friends. I can communicate better with my family members. Thanks for your cooperation.
Sharmin S.
Verified review
- 5 out of 5 stars
The process to find a therapist was very smooth and quick. The intake did take some time, but it was a very thorough process. Overall a great service and very helpful.
Jorge Z.
Verified review
- 5 out of 5 stars
Helpful, and they let you know everything in advance.
Naphtali S.
Verified review
- 5 out of 5 stars
MindView Therapy has been wonderful to work with. The team is kind, responsive, and made the entire process feel easy from the start. I always felt heard and supported, and I really appreciate the compassionate care I've received. Highly recommend.
Angela D.
Verified review
- 5 out of 5 stars
I've had a great experience with MindView. They are easy to communicate with and handle my needs quickly. I've had some great sessions with my therapist and would highly recommend checking them out.
Kylah B.
Verified review
- 5 out of 5 stars
My therapist has done a great job of teaching me how to translate my thoughts into personal feelings, as well as helpful techniques to deal with my anxiety.
Ladale N.
Verified review
- 5 out of 5 stars
I cannot say enough good things about my counselor. From the very start she made me feel heard, respected, and supported without judgement. She is a great listener and challenges me to grow in healthy ways.
Barbara D.
Verified review
- 5 out of 5 stars
She is such a great therapist. She really listens to what you are saying and helps you figure out situations.
Leah D.
Verified review
- 5 out of 5 stars
The process from start to finish is made so easy. You get assigned to someone quickly and can choose from various time slots to work around your schedule. No sitting on a phone waiting, just quick and to the point with every step.
Shannon G.
Verified review
- 5 out of 5 stars
I've had such a positive experience with MindView Therapy. The sessions have given me so much clarity and practical tools to handle life's ups and downs. I feel more equipped and confident moving forward. If you are looking for a supportive and insightful therapy experience, I highly recommend them.
Lucie L.
Verified review
- 5 out of 5 stars
She is an amazing therapist. She understands me and where I am coming from without hesitation. It is a complete judgement-free zone.
Barbie Z.
Verified review
- 5 out of 5 stars
I've had a really wonderful experience at MindView. My therapist is a great listener and always made me feel heard and understood. I've seen meaningful progress. Would recommend.
Manana D.
Verified review
- 5 out of 5 stars
Great experience at this practice.
Honey Y.
Verified review
- 5 out of 5 stars
Kind, helpful, and good at what they do! My therapist is truly one-of-a-kind, and has helped me so much.
Nick B.
Verified review
- 5 out of 5 stars
Ok, hard to complete documents.
Karol L.
Verified review
Optum in Manhattan, in short
MindView Therapy is in-network with Optum for Manhattan adults, whether Optum runs your plan's mental health benefit or your employer's assistance program with its allotment of free sessions. We sequence the authorization, the coverage, and the cost correctly before session one, by secure video statewide. Accepting new clients now.
Manhattan is saturated with Optum coverage that its owners have never used. It hides on the mental health line of employer cards and inside assistance programs whose free sessions expire annually, untouched. This page shows you what you are holding and how to convert it into an actual weekly appointment.
Does MindView take Optum in Manhattan?
Yes, in every form Optum takes in a Manhattan wallet. Sessions run by secure video anywhere in New York State; our nearest office sits in Jamaica, Queens, and borough clients meet us virtually.
If you are unsure whether you even have Optum, keep reading, because the odds are better than you think.
Three ways Optum reaches your wallet
The first is invisible: Optum runs the mental health benefit behind many employer health plans, so the front of your card names the plan while the therapy side answers to Optum. The second is the assistance program, an employer perk granting free therapy sessions. The third is the pharmacy line, Optum Rx, which matters at the pharmacy counter and not here.
For therapy, the first two both land at the same booking page. Nothing needs untangling on your side; we read whichever card or letter you produce and verify what it carries.
The authorization code that must come first
Somewhere in your benefits portal is an allotment of free therapy sessions that resets every year whether you touch it or not. The mechanics are concrete: an assistance program typically grants three to eight sessions per issue per year at zero cost, activated by an authorization code requested from the number your portal lists.
The sequencing rule is the whole game. Code Tuesday, book Wednesday, and the sessions are free. Book first and they bill as ordinary visits. When the allotment ends, your regular cost share picks up seamlessly with the same clinician, at a figure we hand you before the handoff.
Well-insured, rarely used
Manhattan may be the best-insured square mile in America, with nearly six in ten residents on employer coverage and almost nobody uninsured. The census puts employer coverage at 955,767 people, 57.8 percent of the borough, with just 4 percent uninsured.
The gap is not coverage, it is collection. Collecting a benefit your compensation already includes is not self-indulgence; it is payroll arithmetic. If worry has become the background process that never quits or attention keeps sliding off the task in front of you, the free first sessions exist precisely to lower the threshold for starting.
Booking with Optum
Manhattan’s full plan slate: UnitedHealthcare, Aetna, Medicare, Oscar Health, Meritain Health, Oxford Health Plans, Cigna, Optum, Highmark BCBS WNY, Univera Healthcare and MagnaCare.
Bring us anything with Optum on it via the booking page, or call (646) 493-4007. We verify, sequence the code if one applies, confirm your cost, and set the weekly hour. Response time, one business day.
What Optum covers here
- •Optum reaches most members through another card, running the mental health benefit behind an employer health plan. A directory that says Optum while your card says otherwise is describing one membership, not two.
- •Employer assistance programs through Optum include a set allotment of therapy sessions at no cost, commonly three to eight per issue per year, arranged with an authorization code.
- •The code has to exist before your first appointment for the sessions to be free. We help you sequence it, code first, booking second.
- •When an allotment ends, your regular plan's cost share continues with the same clinician, and you hear that number from us before the transition, not on a statement.
How to book with Optum
- 1
Check your benefits portal for the assistance program line, or just find whatever card or letter mentions Optum.
- 2
If free sessions apply, call the number your portal lists and request the authorization code, a five-minute errand we can talk you through.
- 3
Request a clinician on our booking page; we verify what your Optum coverage includes and confirm your cost, zero or otherwise, before the intake.
- 4
Meet weekly by secure video anywhere in New York, with the coverage handoff mapped before you ever reach it.
What we treat
What does therapy here actually look like?
The first three sessions follow a clear structure, so you always know what is coming next.
- Getting started
Your first session is an intake. Your therapist asks what brought you in and about your history, and you rate the intensity of what you are feeling from 0 to 10. That becomes your baseline. You set a recurring weekly time before you leave.
- Mapping what is behind it
Your therapist walks through your life across stages, looking for the patterns and strengths behind what brought you in. You can decline any question and keep any answer short.
- Writing the plan together
You and your therapist build the plan together. Goals are tied to what you came in for, each with concrete objectives, plus one personal goal that matters to you.
- Ongoing
Weekly sessions work the plan. Once a month you and your therapist review standardized measures together to see whether it is working, and the plan is adjusted from what they show.
Therapy here is measured, not guessed
Once a month you have a measurement-based care review. You complete standardized measures, and your therapist reviews the trend with you. If something is not working, the plan changes. Regular therapy is the work. The review is the navigation system that keeps it pointed at the right target.
Sessions are weekly for the first two months to build a foundation, then frequency is reassessed with you. You set the pace, and you share only what you are comfortable sharing.
Use your Optum benefits and get started.
Choose a time and book. It takes about 30 seconds. Opens our secure client portal.
Optum questions
Does MindView Therapy take Optum in Manhattan?
Yes, in both forms it takes. Whether Optum runs the mental health side of your employer plan or your workplace assistance program, we are in-network, and Manhattan adults meet us by secure video anywhere in New York State. Nearest office, Jamaica, Queens.
My company lists an Optum EAP I have never touched. How do I use it here?
Find the assistance program number in your benefits portal, call it, and request an authorization code for outpatient therapy. Bring that code to us before your first session and the allotted sessions cost you nothing. We can walk you through the call if the portal defeats you.
What happens when my free EAP sessions run out?
Care continues without interruption. The same clinician, the same weekly slot, billed from then on at your regular plan's cost share, a figure we confirm and send you before the switch happens. No gap, no surprise.
My card says UnitedHealthcare, the directory says Optum. Am I in the right place?
Yes. Optum operates the mental health benefit behind many employer plans, so the two names describe one membership. Hand us whichever card you hold and we verify from there.
Other plans in Manhattan
Optum in other cities
- Optum in Yonkers
- Optum in Buffalo
- Optum in Poughkeepsie
- Optum in Queens
- Optum in Rochester
- Optum in Syracuse
- Optum in Albany
- Optum in Binghamton
- Optum in the Bronx
- Optum in Brooklyn
- Optum in Elmira
- Optum in Niagara Falls
- Optum in Rome
- Optum in Schenectady
- Optum in Staten Island
- Optum in Troy
- Optum in Utica
- Optum in Watertown
Take the first step
You do not have to figure this out alone. Booking takes about 30 seconds.