In-network
Optum Therapists in Queens, NY
Queens adults with Optum meet the same clinician weekly by secure video, booked in about 30 seconds.
Or call (646) 493-4007
Choose a time and send your request. It takes about 30 seconds and one short form.
4.95from 113 reviews
In-network in Queens (Jamaica), NY
- UnitedHealthcare
- Aetna
- Medicare
- Oscar Health
- Meritain Health
- Oxford Health Plans
- Cigna
- Optum
- Highmark BCBS WNY
- Univera Healthcare
- MagnaCare
Plan
Optum, accepted throughout New York
Sessions are conducted by telehealth.
How sessions happen
By secure video, anywhere in New York State
Sessions are conducted by telehealth.
Availability
Now accepting new clients. Sessions are conducted by telehealth. We respond within one business day.
Industry-leading, structured care
Progress measured monthly, not guessed at
We respond within one business day
Every clinician state-licensed
Why MindView
Most therapy in Queens has no structure. Ours has four stages and a scoreboard.
Plenty of practices take Optum. What you get here is one format for every client: a full intake, a written treatment plan, and standardized measures reviewed with you every month, so you can see whether it is working.
- 01
Intake
What is actually going on, rated 0 to 10 as your baseline.
- 02
Your history
Why it is happening. History, relationships, work, health.
- 03
Treatment plan
Written and collaborative, built against those causes.
- 04
Monthly review
Standardized measures, reviewed with you. You see the trend.
A license is where our training starts, not where it ends.
Every clinician is state-licensed before they see a single client. Then they train with us across every modality, and how to match one to the problem in front of them.
What clients say
4.95 averagefrom 113 reviews
- 5 out of 5 stars
MindView Therapy has great customer service and is very flexible, with good therapist availability and clear communication of any changes. Genuinely a great place for therapy with zero judgement.
Kailani M.
Verified review
- 5 out of 5 stars
The support staff was very helpful in assisting me to find the right provider. And the provider they found me is personable, a good listener, has good advice, and appears to be quite knowledgeable. I'm very happy with my decision to go with MindView.
Kevin R.
Verified review
- 5 out of 5 stars
I truly felt seen, heard and understood by my therapist. Goals and next step expectations were clearly explained for processing.
Diane S.
Verified review
- 5 out of 5 stars
I had a great onboarding experience with MindView. My therapist took the time to do a really thorough intake, which I appreciated, and the staff keeps communication clear and consistent. Plus, they handled my insurance verification hassle free.
Jennifer P.
Verified review
- 5 out of 5 stars
I'm new to this therapy place, however the couples therapist we are seeing is amazing so far. She's a great listener and I can't wait to see how much further we can get with her guidance.
Maritza M.
Verified review
- 5 out of 5 stars
Great therapists, excellent customer service.
Meta
Verified review
- 5 out of 5 stars
My therapist has been incredibly supportive and compassionate. She creates a safe, welcoming space, and I truly feel heard and understood. I'm very grateful for her guidance. Highly recommend.
Laura S.
Verified review
- 5 out of 5 stars
The clinician is helpful. I would recommend this to my friends. I can communicate better with my family members. Thanks for your cooperation.
Sharmin S.
Verified review
- 5 out of 5 stars
The process to find a therapist was very smooth and quick. The intake did take some time, but it was a very thorough process. Overall a great service and very helpful.
Jorge Z.
Verified review
- 5 out of 5 stars
Helpful, and they let you know everything in advance.
Naphtali S.
Verified review
- 5 out of 5 stars
MindView Therapy has been wonderful to work with. The team is kind, responsive, and made the entire process feel easy from the start. I always felt heard and supported, and I really appreciate the compassionate care I've received. Highly recommend.
Angela D.
Verified review
- 5 out of 5 stars
I've had a great experience with MindView. They are easy to communicate with and handle my needs quickly. I've had some great sessions with my therapist and would highly recommend checking them out.
Kylah B.
Verified review
- 5 out of 5 stars
My therapist has done a great job of teaching me how to translate my thoughts into personal feelings, as well as helpful techniques to deal with my anxiety.
Ladale N.
Verified review
- 5 out of 5 stars
I cannot say enough good things about my counselor. From the very start she made me feel heard, respected, and supported without judgement. She is a great listener and challenges me to grow in healthy ways.
Barbara D.
Verified review
- 5 out of 5 stars
She is such a great therapist. She really listens to what you are saying and helps you figure out situations.
Leah D.
Verified review
- 5 out of 5 stars
The process from start to finish is made so easy. You get assigned to someone quickly and can choose from various time slots to work around your schedule. No sitting on a phone waiting, just quick and to the point with every step.
Shannon G.
Verified review
- 5 out of 5 stars
I've had such a positive experience with MindView Therapy. The sessions have given me so much clarity and practical tools to handle life's ups and downs. I feel more equipped and confident moving forward. If you are looking for a supportive and insightful therapy experience, I highly recommend them.
Lucie L.
Verified review
- 5 out of 5 stars
She is an amazing therapist. She understands me and where I am coming from without hesitation. It is a complete judgement-free zone.
Barbie Z.
Verified review
- 5 out of 5 stars
I've had a really wonderful experience at MindView. My therapist is a great listener and always made me feel heard and understood. I've seen meaningful progress. Would recommend.
Manana D.
Verified review
- 5 out of 5 stars
Kind, helpful, and good at what they do! My therapist is truly one-of-a-kind, and has helped me so much.
Nick B.
Verified review
Optum in Queens, in short
MindView Therapy is in-network with Optum in Queens, with secure video sessions anywhere in New York State. If your card's mental health line says Optum, you pay your plan's copay or coinsurance here, verified and quoted before your first session.
Nearly a hundred thousand Queens residents work retail, and retail hours are the reason so many of them never start therapy. Video sessions fix the hours; this page fixes the coverage. If the mental health line on your card says Optum, we are in-network, and we verify your plan, session limits included, before you book.
Optum benefits work at MindView Queens
We are in-network with Optum. If the mental health line on your card points there, Queens sessions are available by secure video anywhere in New York State, with the cost quoted before you commit.
Does anything cap your sessions? We check
The fear has a specific shape: you finally start therapy, it works, and then an invisible limit cuts it off. Worth addressing head-on. For medically necessary outpatient therapy, hard annual visit caps are rare on today’s plans, and New York’s parity rules require mental health coverage to keep pace with medical coverage. What can exist in a plan design is a review point or a benefit rule particular to your employer’s setup, and that is precisely what our verification is for. We read your plan, find any limit or checkpoint that applies to weekly sessions, and put it in front of you before your first appointment. If the answer is the common one, no cap on necessary care, you get to hear that too, which settles the fear with a fact. Session frequency works the same way: weekly is the standard rhythm we recommend and plans cover, and any change to it comes from clinical judgment between you and your therapist, not from a benefits document.
Retail hours are the real obstacle
Almost 100,000 Queens residents work retail (Data USA, 2023), and retail scheduling, posted late, changed often, weekends assumed, is quietly hostile to standing appointments. Video sessions rebuilt around that: your slot can migrate week to week with the posted schedule, a session can run from the stockroom on a break or from home after close, and moving a session always beats missing one. The stress that comes with the work, floors that never slow, customers who empty you out, money that will not stretch, is also exactly what the sessions are for.
The three cost words, quickly
Copay: flat fee per visit. Coinsurance: your share of the negotiated rate, as a percentage. Deductible: the stretch you cover at that discounted rate before the plan pays its part. Your plan’s combination is a lookup, and we run it, delivering the dollar figure before session one.
The therapy itself
Your first session is an intake with a 0 to 10 baseline rating. The early work maps the history, every question optional, and the treatment plan is co-written with you. Then weekly sessions with monthly standardized measures; a flat trend changes the plan. Anxiety and depression lead the reasons Optum-benefit clients arrive.
Video and office formats have tested equivalent in comparative outpatient research, which is worth knowing in retail Queens, where an hour off the floor is the scarcest thing there is.
Every plan we take
Optum is one of eleven on the New York list: UnitedHealthcare, Aetna, Medicare, Oscar Health, Meritain Health, Oxford Health Plans, Cigna, Optum, Highmark BCBS WNY, Univera Healthcare and MagnaCare. Office details: the Queens page.
Book around your schedule
Two minutes at the booking page, card front and back at hand. We verify, check the limits, quote the cost, and schedule. Replies within one business day; accepting new clients. Or call (646) 493-4007.
What Optum covers here
- •Because we are in-network, you owe your plan's copay, coinsurance, or remaining deductible rather than the full session rate. You are not billed the difference.
- •New York State law requires most commercial plans to cover mental health services comparably to medical services. Outpatient therapy is a covered benefit.
- •Outpatient therapy through Optum benefits typically requires no referral. We confirm the rules for your specific plan when we verify benefits.
- •Telehealth therapy is covered on most plans at the same benefit level as an office visit. We confirm yours before the first session.
How to book with Optum
- 1
Find the behavioral health or mental health line on your insurance card or member portal and have the card ready.
- 2
Book a session online through our booking page. It takes about 30 seconds.
- 3
We verify your behavioral health benefits, session limits included, and confirm what you will owe before your first appointment.
- 4
Sign in for your first session, an intake, by secure video. If your coverage details change, we tell you before it costs you anything.
What does therapy here actually look like?
The first three sessions follow a clear structure, so you always know what is coming next.
- Getting started
Your first session is an intake. Your therapist asks what brought you in and about your history, and you rate the intensity of what you are feeling from 0 to 10. That becomes your baseline. You set a recurring weekly time before you leave.
- Mapping what is behind it
Your therapist walks through your life across stages, looking for the patterns and strengths behind what brought you in. You can decline any question and keep any answer short.
- Writing the plan together
You and your therapist build the plan together. Goals are tied to what you came in for, each with concrete objectives, plus one personal goal that matters to you.
- Ongoing
Weekly sessions work the plan. Once a month you and your therapist review standardized measures together to see whether it is working, and the plan is adjusted from what they show.
Therapy here is measured, not guessed
Once a month you have a measurement-based care review. You complete standardized measures, and your therapist reviews the trend with you. If something is not working, the plan changes. Regular therapy is the work. The review is the navigation system that keeps it pointed at the right target.
Sessions are weekly for the first two months to build a foundation, then frequency is reassessed with you. You set the pace, and you share only what you are comfortable sharing.
Use your Optum benefits and get started.
Choose a time and send your request. It takes about 30 seconds and one short form.
Optum questions
Is MindView Therapy in-network with Optum in Queens?
Yes. Clients whose mental health benefits run through Optum are in-network with us, seen by secure video anywhere in New York State.
Does my plan limit how many therapy sessions I can have?
For medically necessary outpatient therapy, most plans today do not impose a hard annual visit cap; New York parity rules push mental health coverage to match medical coverage. Where any limit or review point does exist in your design, our verification finds it and we tell you before you start, not at session twenty.
What will therapy cost me through Optum?
Your plan's copay or coinsurance per session, after any remaining deductible, always at the negotiated in-network rate. Verification produces your exact number before session one.
How do I know if my benefits run through Optum?
Check the behavioral health line on your card or member portal; if it names Optum, this page applies. If the card is unclear, send us a photo when you book and we will read it for you.
My work hours change constantly. Can therapy still be weekly?
Yes. Video sessions can move around a shifting retail schedule, mornings one week, evenings the next, and a rescheduled session beats a skipped one every time. Your therapist plans around the pattern with you.
How soon can I be seen?
We reply within one business day and booking online takes about 30 seconds. New clients are welcome now.
Other plans in Queens
Optum at our other offices
- Optum in Yonkers
- Optum in Buffalo
- Optum in Poughkeepsie
- Optum in Rochester
- Optum in Syracuse
- Optum in Albany
- Optum in Binghamton
- Optum in the Bronx
- Optum in Brooklyn
- Optum in Elmira
- Optum in Manhattan
- Optum in Niagara Falls
- Optum in Rome
- Optum in Schenectady
- Optum in Staten Island
- Optum in Troy
- Optum in Utica
- Optum in Watertown
Take the first step
You do not have to figure this out alone. Booking takes about 30 seconds.