Privacy Policy

Last updated: September 16, 2026

Introduction and Scope

Mind View New York Mental Health Counseling, PLLC, doing business as MindView Therapy, together with its affiliated companies including MindView Therapy, LLC (Indiana) and its licensors (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you, or that you may provide, when you visit or use mindviewtherapy.com (the “Website”) and any products or services offered on or through the Website (collectively, the “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect:

On this Website and through the Services.
In email, text, and other electronic messages between you and us or the Website.
Through any mobile or desktop applications you download from this Website.
When you interact with our advertising or content on third-party websites, if those materials link to this Privacy Policy.

This Privacy Policy does not apply to information collected by:

Any other website operated by us or any third party, including any website you may link to from the Website.
Any third party, including through any application or content that may link to or be accessible from or through the Website.

Please read this Privacy Policy carefully. By accessing or using this Website or the Services, you agree to this Privacy Policy. If you do not agree, your choice is not to use the Website or the Services. We may change this Privacy Policy from time to time (see “Changes to This Privacy Policy”). Your continued use of the Website or Services after we make changes means you accept those changes.

Relationship to HIPAA and Our Notice of Privacy Practices

MindView Therapy is a healthcare provider. Health information that we create, receive, or maintain about you in connection with providing treatment, obtaining payment for treatment, or our healthcare operations is “Protected Health Information” (PHI) governed by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and our separate Notice of Privacy Practices.

This Privacy Policy applies only to information that is NOT PHI under HIPAA, such as general information collected through the Website from visitors, prospective clients, and the public. If any information we collect is PHI, our Notice of Privacy Practices governs that information and controls over any conflicting statement in this Privacy Policy.

Most clinical and treatment-related information is handled inside our electronic health record and client portal system, which is separate from this Website and subject to our Notice of Privacy Practices and applicable business associate agreements.

Consumer Health Data

Some information we collect may relate to your physical or mental health even when it is not PHI under HIPAA. We treat information that could reveal a health condition or your interest in mental health services as sensitive. We do not sell this information, and we do not share it with third parties for their own advertising or marketing purposes. Residents of certain states may have additional rights regarding consumer health data (see “Your State Privacy Rights”).

Children Under the Age of 18

Our Website and Services are intended for adults eighteen (18) years of age and older. No one under eighteen (18) may provide any information to or on the Website or Services. We do not knowingly collect personal information from anyone under eighteen (18). If we learn we have collected personal information from a person under eighteen (18) without verified parental consent, we will delete it. If you believe we may have information from or about a person under eighteen (18), contact us at admin@mindviewtherapy.com.

Residents of certain states may have additional rights regarding the personal information of minors. See “Your State Privacy Rights.”

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website and Services, including:

Personal information: information by which you may be personally identified, such as name, postal address, email address, and telephone number.
Information that is about you but does not individually identify you.
Information about your internet connection, the equipment you use to access the Website, and your usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate the Website, including through cookies and similar technologies.
From third parties, such as our service providers and business partners.

Information You Provide to Us. The information we collect on or through the Website may include:

Information you provide by filling in forms on the Website, such as when you request an appointment or consultation, contact us, sign up to receive communications, or ask a question. This may include your name, contact information, insurance information, and the general reason you are seeking services.
Records and copies of your correspondence with us, including email, text messages, and voicemail.
Your responses to surveys we may ask you to complete.
Information related to payment for services, such as billing details. Payment card information is processed by our third-party payment processors and is not stored by us.
Information you provide when responding to text or email communications, if you have opted in to receive them.

Information We Collect Automatically. As you use the Website, we may automatically collect:

Details of your visits, including traffic data, approximate location data, logs, and the pages and resources you access.
Information about your device and internet connection, including your IP address, operating system, and browser type.

We use this information to operate and improve the Website, understand usage patterns, remember your preferences, and provide a more effective experience. This information may be combined with other information we hold about you.

Information From Third Parties. We may receive information about you from third parties, such as our service providers, referral sources you authorize, and analytics providers, consistent with this Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Website and understand how it is used.

Cookies (browser cookies): small files placed on your device. You can set your browser to refuse cookies or alert you when cookies are sent. If you disable cookies, some parts of the Website may not function properly.
Web beacons: small electronic files in our pages and emails that let us count visitors, measure engagement, and verify system integrity.
Analytics: we use analytics tools to understand aggregate Website traffic and usage.

We do not use advertising cookies or tracking technologies that transmit health-related information about you to third parties for their advertising purposes.

How We Use Your Information

We use the information we collect about you, including personal information, to:

Present the Website and its content to you.
Respond to your inquiries and provide the information, products, or services you request.
Facilitate appointment requests and connect you with our clinicians and staff.
Send you administrative communications, such as confirmations, account or billing notices, and updates about the Website or Services.
Carry out our obligations and enforce our rights arising from any contracts between you and us, including for billing and collection.
Send you communications you have opted in to receive.
Operate, maintain, secure, and improve the Website and Services.
Comply with our legal and regulatory obligations.
Fulfill any other purpose for which you provide the information, or with your consent.

We may also create aggregated or de-identified information that does not identify you and use it for any lawful purpose.

Text Messaging (SMS) Program

If you provide your mobile number and opt in, we may send you text messages related to your care and our Services, such as appointment reminders, scheduling, billing notices, and, if you separately consent, informational or promotional messages from MindView Therapy.

Consent is not a condition of receiving services or of any purchase.
Message frequency varies.
Message and data rates may apply.
To stop receiving texts, reply STOP to any message. You will receive one final message confirming your opt-out. For help, reply HELP to any message, or contact us at admin@mindviewtherapy.com or (646) 493-4007.
You can review this Privacy Policy at any time, and our SMS terms in our Terms of Use.

Mobile Information Sharing. MindView Therapy (Mind View New York Mental Health Counseling PLLC) does not share, sell, or rent mobile phone numbers or text messaging opt-in data and consent with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with, sold to, or transferred to any third parties. We do not sell your mobile number or your text messaging opt-in data. Your mobile number and opt-in data are used only to deliver the messages you have consented to receive, including through the messaging service providers who transmit messages on our behalf and who are prohibited from using this information for any other purpose.

Standard carrier message and data rates apply, and carriers are not liable for delayed or undelivered messages.

We may disclose aggregated or de-identified information without restriction. We may disclose personal information as described in this Privacy Policy. Notwithstanding anything in this section, text messaging originator opt-in data and consent are never shared with, sold to, or transferred to any third parties or affiliates for marketing or promotional purposes, and the sharing categories below exclude that information except as needed for our messaging service providers to deliver messages on our behalf (see “Text Messaging (SMS) Program”):

To our subsidiaries and affiliates for the purposes described here.
To contractors, service providers, and other third parties who support our business and Website, who are bound by contractual obligations to protect your information and use it only for the purposes for which we disclose it to them. Where these parties handle PHI, they do so under a business associate agreement.
To healthcare providers, laboratories, or others involved in your care, as authorized by you or permitted by law.
To comply with any court order, law, or legal process, including responding to a government or regulatory request.
To enforce our Terms of Use and other agreements, including for billing and collection.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our clients, or others, including for fraud protection.
To a buyer or successor in the event of a merger, acquisition, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which personal information is among the assets transferred.
To fulfill the purpose for which you provided the information, or for any other purpose disclosed by us when you provided it.
With your consent.

We do not sell your personal information for money, and we do not share your personal information with third parties for their own cross-context behavioral advertising. We do not share health-related information with third parties for their marketing or advertising purposes.

Third-Party Links and Services

The Website may contain links to third-party websites, plug-ins, and services, and may include content served by third parties. We do not control these third parties and are not responsible for their privacy practices. This Privacy Policy does not apply to them. We encourage you to read the privacy policy of every website you visit and every service you use.

Your Privacy Choices

We offer you the following choices about your information:

Promotional communications: If you do not wish to receive promotional email or text messages from us, you can opt out by replying STOP to a text, using the unsubscribe link in an email, or emailing admin@mindviewtherapy.com. This does not affect communications necessary for your care, billing, or account.
Cookies: You can set your browser to refuse some or all cookies, though some parts of the Website may not function properly.
Third-party advertising: We do not control third parties’ collection or use of your information. You can learn about opting out of interest-based advertising from participating companies through the Network Advertising Initiative at optout.networkadvertising.org and the Digital Advertising Alliance at optout.aboutads.info.

Your State Privacy Rights

State consumer privacy laws may give residents additional rights over their personal information. As of 2026, a number of states, including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, provide their residents (now or on future effective dates) with some combination of the following rights:

To confirm whether we process their personal information and to access it.
To delete certain personal information.
To correct inaccuracies in their personal information.
To obtain a portable copy of their personal information.
To opt out of the processing of their personal information for targeted advertising, the sale of personal information, or profiling that produces legal or similarly significant effects.
To limit or require consent for the processing of sensitive personal information, including health information.

The scope of these rights, the applicability thresholds, and the exceptions vary by state, and information that is PHI under HIPAA or otherwise exempt is generally not subject to these laws. Because much of the information we hold is exempt health information, some requests may be limited accordingly.

To exercise any of these rights, email admin@mindviewtherapy.com. We will verify your request as required by law and may ask for information to confirm your identity. You may use an authorized agent to submit a request where permitted. We will not discriminate against you for exercising your rights. If we deny your request, you may appeal by replying to our response or emailing admin@mindviewtherapy.com.

Nevada residents have a limited right to opt out of certain sales of personal information. You may submit a request to admin@mindviewtherapy.com. We do not currently sell personal information as defined by that law.

Data Security

We have implemented measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Information you provide is stored on secured systems, and payment transactions are encrypted.

The safety of your information also depends on you. Where you have chosen a password for access to any part of the Website or Services, you are responsible for keeping it confidential. Please do not share your password. Be cautious about sharing information in any public areas of the Website.

Unfortunately, no method of transmitting or storing information is completely secure. Although we work to protect your personal information, we cannot guarantee its security, and any transmission is at your own risk. We are not responsible for circumvention of any privacy settings or security measures on the Website.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide the Services, and to comply with our legal, regulatory, tax, accounting, and professional recordkeeping obligations, after which we delete or de-identify it. Retention of PHI is governed by our Notice of Privacy Practices and applicable law.

Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to these signals, our Website does not currently respond to them. We do honor applicable universal opt-out mechanisms where required by law.

Changes to This Privacy Policy

It is our policy to post any changes to this Privacy Policy on this page. If we make material changes to how we treat your personal information, we will notify you through a notice on the Website home page, and, where we have your email address on file, by email. The date this Privacy Policy was last revised appears at the top of this page. You are responsible for periodically visiting this Privacy Policy to check for changes.

Contact Us

To ask questions or comment about this Privacy Policy or our privacy practices, contact us at:

MindView Therapy 89-14 Parsons Boulevard, Suite 24, 5th Floor Jamaica, NY 11432 (646) 493-4007 admin@mindviewtherapy.com