In-network
Optum Therapists
MindView Therapy is in-network with Optum in New York, at our Queens and Buffalo offices and by telehealth statewide. You pay your plan's copay or coinsurance instead of the full session fee, and any unmet deductible may apply first. We check your benefits before your first session and tell you what you will owe.
Or call (646) 493-4007
Choose a time and send your request. It takes about 30 seconds and one short form.
4.95from 113 reviews
Industry-leading, structured care
Progress measured monthly, not guessed at
We respond within one business day
Every clinician state-licensed
Why MindView
Most therapy on Optum has no structure. Ours has four stages and a scoreboard.
Being in-network with Optum is the easy part. What you get for it is one format for every client: a full intake, a written treatment plan, and standardized measures reviewed with you every month.
- 01
Intake
What is actually going on, rated 0 to 10 as your baseline.
- 02
Your history
Why it is happening. History, relationships, work, health.
- 03
Treatment plan
Written and collaborative, built against those causes.
- 04
Monthly review
Standardized measures, reviewed with you. You see the trend.
A license is where our training starts, not where it ends.
Every clinician is state-licensed before they see a single client. Then they train with us across every modality, and how to match one to the problem in front of them.
What clients say
4.95 averagefrom 113 reviews
- 5 out of 5 stars
MindView Therapy has great customer service and is very flexible, with good therapist availability and clear communication of any changes. Genuinely a great place for therapy with zero judgement.
Kailani M.
Verified review
- 5 out of 5 stars
The support staff was very helpful in assisting me to find the right provider. And the provider they found me is personable, a good listener, has good advice, and appears to be quite knowledgeable. I'm very happy with my decision to go with MindView.
Kevin R.
Verified review
- 5 out of 5 stars
I truly felt seen, heard and understood by my therapist. Goals and next step expectations were clearly explained for processing.
Diane S.
Verified review
- 5 out of 5 stars
I had a great onboarding experience with MindView. My therapist took the time to do a really thorough intake, which I appreciated, and the staff keeps communication clear and consistent. Plus, they handled my insurance verification hassle free.
Jennifer P.
Verified review
- 5 out of 5 stars
I'm new to this therapy place, however the couples therapist we are seeing is amazing so far. She's a great listener and I can't wait to see how much further we can get with her guidance.
Maritza M.
Verified review
- 5 out of 5 stars
Great therapists, excellent customer service.
Meta
Verified review
- 5 out of 5 stars
My therapist has been incredibly supportive and compassionate. She creates a safe, welcoming space, and I truly feel heard and understood. I'm very grateful for her guidance. Highly recommend.
Laura S.
Verified review
- 5 out of 5 stars
The clinician is helpful. I would recommend this to my friends. I can communicate better with my family members. Thanks for your cooperation.
Sharmin S.
Verified review
- 5 out of 5 stars
The process to find a therapist was very smooth and quick. The intake did take some time, but it was a very thorough process. Overall a great service and very helpful.
Jorge Z.
Verified review
- 5 out of 5 stars
Helpful, and they let you know everything in advance.
Naphtali S.
Verified review
- 5 out of 5 stars
MindView Therapy has been wonderful to work with. The team is kind, responsive, and made the entire process feel easy from the start. I always felt heard and supported, and I really appreciate the compassionate care I've received. Highly recommend.
Angela D.
Verified review
- 5 out of 5 stars
I've had a great experience with MindView. They are easy to communicate with and handle my needs quickly. I've had some great sessions with my therapist and would highly recommend checking them out.
Kylah B.
Verified review
- 5 out of 5 stars
My therapist has done a great job of teaching me how to translate my thoughts into personal feelings, as well as helpful techniques to deal with my anxiety.
Ladale N.
Verified review
- 5 out of 5 stars
I cannot say enough good things about my counselor. From the very start she made me feel heard, respected, and supported without judgement. She is a great listener and challenges me to grow in healthy ways.
Barbara D.
Verified review
- 5 out of 5 stars
She is such a great therapist. She really listens to what you are saying and helps you figure out situations.
Leah D.
Verified review
- 5 out of 5 stars
The process from start to finish is made so easy. You get assigned to someone quickly and can choose from various time slots to work around your schedule. No sitting on a phone waiting, just quick and to the point with every step.
Shannon G.
Verified review
- 5 out of 5 stars
I've had such a positive experience with MindView Therapy. The sessions have given me so much clarity and practical tools to handle life's ups and downs. I feel more equipped and confident moving forward. If you are looking for a supportive and insightful therapy experience, I highly recommend them.
Lucie L.
Verified review
- 5 out of 5 stars
She is an amazing therapist. She understands me and where I am coming from without hesitation. It is a complete judgement-free zone.
Barbie Z.
Verified review
- 5 out of 5 stars
I've had a really wonderful experience at MindView. My therapist is a great listener and always made me feel heard and understood. I've seen meaningful progress. Would recommend.
Manana D.
Verified review
- 5 out of 5 stars
Kind, helpful, and good at what they do! My therapist is truly one-of-a-kind, and has helped me so much.
Nick B.
Verified review
Throughout New York, by telehealth
Optum is accepted throughout New York. Sessions are conducted by telehealth, so you can be seen anywhere we practice.
You do not need to live near one of our offices. If you are in the state and your plan is in-network, you can be seen.
What is Optum and why is it on my card?
It administers the mental health network and processes therapy claims for a long list of plans, including UnitedHealthcare, Oxford Health Plans, and Oscar Health.
That is why the name shows up where you did not expect it. Your card says UnitedHealthcare or Oxford, but when you call the mental health number on the back, you reach Optum. Or your therapist asks whether you have Optum and you say no, because the word is not printed on the front of your card.
Working out which network applies is our job, not yours.
Does MindView take Optum?
Yes.
Because we are in-network, you pay your plan’s copay or coinsurance rather than the full session fee. You are not billed the difference.
What will I pay?
That is the distinction that decides your bill.
Most people pay a copay per session. Some plans use coinsurance, a percentage of the negotiated rate. Some apply a deductible first, so you pay the negotiated rate until it is met. Because the plan behind the Optum network varies, so does the number.
We verify your benefits before your first session and tell you what you will owe. We will not invent a figure to make a page read better.
What about EAP sessions?
Optum also administers employer EAP benefits, and this is worth separating clearly. An EAP is a different product: a set number of prepaid counseling sessions, usually with its own provider network and its own authorization code.
EAP and outpatient behavioral health are not the same benefit. People often assume they are and then get a bill they did not expect. When we verify your coverage, we tell you which benefit you are actually using.
How do I get started?
Book online through our booking page. The form takes about two minutes. Have your card nearby, whatever name is on it.
We verify your coverage, confirm your cost, and get you scheduled. We are accepting new clients and respond within one business day. Call (646) 493-4007 if you would rather read the card to a person.
How to check your Optum coverage
- 1
Find your insurance card. It may say Optum, or it may say UnitedHealthcare, Oxford, Oscar, or another plan name with Optum behind it.
- 2
Sign in to your plan's member portal, or to liveandworkwell.com, to view your outpatient behavioral health benefit.
- 3
MindView verifies your Optum behavioral health benefits and tells you what you will owe before your first session.
Optum questions
Do I need a referral?
Most Optum-administered commercial plans do not require a referral for in-network outpatient therapy. Some HMO designs do. We check your plan when we verify benefits.
Does Optum cover online therapy?
Telehealth is covered on most Optum-administered plans at the same benefit level as an in-office visit. We confirm this for your specific plan.
Is my employer EAP the same as my Optum benefit?
No. An EAP is a separate product with a set number of prepaid sessions and a different provider network. EAP and outpatient behavioral health are not the same benefit, and we tell you which one you are using.
Optum coverage by area
We serve the whole state by telehealth. These pages cover specific areas in more detail.
Optum in Yonkers
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Buffalo
Office at 369 Washington Street, 1st Floor, Suite 110, Buffalo, NY 14203. Sessions are conducted by telehealth.
Coverage and bookingOptum in Poughkeepsie
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Queens
Office at 89-14 Parsons Boulevard, Suite 24, 5th Floor, Jamaica, NY 11432. Sessions are conducted by telehealth.
Coverage and bookingOptum in Rochester
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Syracuse
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Albany
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Binghamton
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in the Bronx
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Brooklyn
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Elmira
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Manhattan
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Niagara Falls
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Rome
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Schenectady
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Staten Island
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Troy
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Utica
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingOptum in Watertown
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingTake the first step
You do not have to figure this out alone. Booking takes about 30 seconds.
Find your area
All 19 Optum area pages, in one alphabetical list. Type a city or county to narrow it down.
- AlbanyAlbany County
- BinghamtonBroome County
- BrooklynKings County
- BuffaloNew York
- ElmiraChemung County
- ManhattanNew York County
- Niagara FallsNiagara County
- PoughkeepsieDutchess County
- QueensNew York
- RochesterMonroe County
- RomeOneida County
- SchenectadySchenectady County
- Staten IslandRichmond County
- SyracuseOnondaga County
- the BronxBronx County
- TroyRensselaer County
- UticaOneida County
- WatertownJefferson County
- YonkersWestchester County
No matches. Try a different word, or call us at (646) 493-4007.





