In-network
Optum Therapists in Port Jervis, NY
In-network for Optum members in Port Jervis, seen online by secure video, with your plan or assistance-programme cost checked first.
Evelyn Rivas
Psychotherapist
Jordyn Modelevsky
Psychotherapist
Nirja Mistry
Psychotherapist
Seona King
Psychotherapist
Mira Mabed
Psychotherapist
Henry Rubin
Psychotherapist
Melanie Rivera
Psychotherapist
Lianna Hallett
Psychotherapist
Cory Gardner
Psychotherapist
Khadijha Zaman
Psychotherapist
Melodie Badillo
Psychotherapist
Michelle Zak
Psychotherapist
Choose a time and send your request. It takes about 30 seconds and one short form.
In-network in Port Jervis, NY
- UnitedHealthcare
- Aetna
- Medicare
- Oscar Health
- Meritain Health
- Oxford Health Plans
- Cigna
- Optum
- Highmark BCBS WNY
- Univera Healthcare
- MagnaCare
Evelyn Rivas
Psychotherapist
Jordyn Modelevsky
Psychotherapist
Nirja Mistry
Psychotherapist
Seona King
Psychotherapist
Mira Mabed
Psychotherapist
Henry Rubin
Psychotherapist
Melanie Rivera
Psychotherapist
Lianna Hallett
Psychotherapist
Cory Gardner
Psychotherapist
Khadijha Zaman
Psychotherapist
Melodie Badillo
Psychotherapist
Michelle Zak
Psychotherapist
Plan
Optum, accepted throughout New York
Sessions are conducted by telehealth.
How sessions happen
By secure video, anywhere in New York State
Availability
Now accepting new clients. Sessions are conducted by telehealth. We respond within one business day.
Industry-leading, structured care
Progress measured monthly, not guessed at
We respond within one business day
Every clinician state-licensed
Why MindView
Most therapy in Port Jervis has no structure. Ours has four stages and a scoreboard.
Plenty of practices take Optum. What you get here is one format for every client: a full intake, a written treatment plan, and standardized measures reviewed with you every month, so you can see whether it is working.
- 01
Intake
What is actually going on, rated 0 to 10 as your baseline.
- 02
Your history
Why it is happening. History, relationships, work, health.
- 03
Treatment plan
Written and collaborative, built against those causes.
- 04
Monthly review
Standardized measures, reviewed with you. You see the trend.
A license is where our training starts, not where it ends.
Every clinician is state-licensed before they see a single client. Then they train with us across every modality, and how to match one to the problem in front of them.
What clients say
4.96 average from 143 reviews
- 5 out of 5 stars
MindView Therapy has great customer service and is very flexible, with good therapist availability and clear communication of any changes. Genuinely a great place for therapy with zero judgement.
Kailani M.
Verified review
- 5 out of 5 stars
The support staff was very helpful in assisting me to find the right provider. And the provider they found me is personable, a good listener, has good advice, and appears to be quite knowledgeable. I'm very happy with my decision to go with MindView.
Kevin R.
Verified review
- 5 out of 5 stars
I truly felt seen, heard and understood by my therapist. Goals and next step expectations were clearly explained for processing.
Diane S.
Verified review
- 5 out of 5 stars
I had a great onboarding experience with MindView. My therapist took the time to do a really thorough intake, which I appreciated, and the staff keeps communication clear and consistent. Plus, they handled my insurance verification hassle free.
Jennifer P.
Verified review
- 5 out of 5 stars
I'm new to this therapy place, however the couples therapist we are seeing is amazing so far. She's a great listener and I can't wait to see how much further we can get with her guidance.
Maritza M.
Verified review
- 5 out of 5 stars
Great therapists, excellent customer service.
Meta
Verified review
- 5 out of 5 stars
My therapist has been incredibly supportive and compassionate. She creates a safe, welcoming space, and I truly feel heard and understood. I'm very grateful for her guidance. Highly recommend.
Laura S.
Verified review
- 5 out of 5 stars
The clinician is helpful. I would recommend this to my friends. I can communicate better with my family members. Thanks for your cooperation.
Sharmin S.
Verified review
- 5 out of 5 stars
The process to find a therapist was very smooth and quick. The intake did take some time, but it was a very thorough process. Overall a great service and very helpful.
Jorge Z.
Verified review
- 5 out of 5 stars
Helpful, and they let you know everything in advance.
Naphtali S.
Verified review
- 5 out of 5 stars
MindView Therapy has been wonderful to work with. The team is kind, responsive, and made the entire process feel easy from the start. I always felt heard and supported, and I really appreciate the compassionate care I've received. Highly recommend.
Angela D.
Verified review
- 5 out of 5 stars
I've had a great experience with MindView. They are easy to communicate with and handle my needs quickly. I've had some great sessions with my therapist and would highly recommend checking them out.
Kylah B.
Verified review
- 5 out of 5 stars
My therapist has done a great job of teaching me how to translate my thoughts into personal feelings, as well as helpful techniques to deal with my anxiety.
Ladale N.
Verified review
- 5 out of 5 stars
I cannot say enough good things about my counselor. From the very start she made me feel heard, respected, and supported without judgement. She is a great listener and challenges me to grow in healthy ways.
Barbara D.
Verified review
- 5 out of 5 stars
She is such a great therapist. She really listens to what you are saying and helps you figure out situations.
Leah D.
Verified review
- 5 out of 5 stars
The process from start to finish is made so easy. You get assigned to someone quickly and can choose from various time slots to work around your schedule. No sitting on a phone waiting, just quick and to the point with every step.
Shannon G.
Verified review
- 5 out of 5 stars
I've had such a positive experience with MindView Therapy. The sessions have given me so much clarity and practical tools to handle life's ups and downs. I feel more equipped and confident moving forward. If you are looking for a supportive and insightful therapy experience, I highly recommend them.
Lucie L.
Verified review
- 5 out of 5 stars
She is an amazing therapist. She understands me and where I am coming from without hesitation. It is a complete judgement-free zone.
Barbie Z.
Verified review
- 5 out of 5 stars
I've had a really wonderful experience at MindView. My therapist is a great listener and always made me feel heard and understood. I've seen meaningful progress. Would recommend.
Manana D.
Verified review
- 5 out of 5 stars
Kind, helpful, and good at what they do! My therapist is truly one-of-a-kind, and has helped me so much.
Nick B.
Verified review
Optum in Port Jervis, in short
Yes. MindView Therapy is in-network with Optum and sees Port Jervis adults 18 and older by secure video anywhere in New York State. Optum is the behavioural health side of a UnitedHealthcare, Oxford or UMR card, so many members find their medical card says one name and their therapy line says another. Some employers also add an Optum employee assistance programme with a set number of no-cost sessions. We check which route applies before booking.
Health care and social assistance employs 490 working Port Jervis residents, 13.9 percent of everyone in the city with a job, against 15.3 percent across Orange County and 17.6 percent statewide. It is the biggest employer of New Yorkers generally and it is smaller here than in either comparison. Worth saying plainly, because it means the usual assumptions about who holds which benefit do not carry over.
Optum is a network, not a plan anybody bought
Nobody buys Optum coverage the way they buy a health plan. It is the behavioral health network sitting behind a UnitedHealthcare, Oxford, or UMR medical card, handling the mental health side of a membership the front of the card describes differently. That is why a member can meet the Optum name on the therapy line before ever seeing it printed anywhere else in their paperwork, and it is one of the more common sources of confusion at the start of booking.
For booking purposes the practical answer is simple: we verify your coverage under whichever name is printed where, and you never have to sort out the naming yourself before your first appointment.
The two-name pattern is not a mistake on the card and it is not something the member did wrong. It reflects how large medical carriers structure behavioral health administration, and it is common enough that we ask about it as a matter of routine rather than treating it as an unusual case. If your paperwork says one thing and a search for a therapist turns up Optum, that mismatch is expected, not a sign anything went wrong with your coverage.
A sector that is smaller here than in the county
Health care and social assistance employs 490 of the 3,517 employed Port Jervis city residents in the latest estimate, 13.9 percent. Across Orange County the same sector is 15.3 percent of employment, and statewide it is 17.6 percent. That estimate carries a real margin of error, so it is worth reading as an approximate figure, but the direction holds: this is not a city where the health care sector dominates the local job base the way it does in many other New York communities.
Worth saying plainly, because a large health care sector often gets used to explain why Optum matters locally, and that argument does not fit as cleanly here. The reason Optum matters is structural, tied to how a UnitedHealthcare or Oxford card routes its behavioral health claims regardless of what sector someone happens to work in, not to who works in the sector here.
Assistance sessions and the code that has to exist first
Some employers add an employee assistance program on top of an ordinary health plan: a set number of therapy sessions at no cost, commonly a handful per issue per year, before ordinary cost sharing kicks in. It is a real benefit worth using, and it is one of the more overlooked parts of a benefits package for a lot of people.
The part that trips people up is the authorization code. It generally has to be obtained from your plan’s employee assistance line before your first session, not requested afterward. Without it in place beforehand, the visit is billed as an ordinary session against your regular cost sharing rather than treated as a free assistance visit. We ask about the code at the start of booking specifically so that does not happen. The exact number of sessions varies by employer, and we do not assume a fixed count applies to you.
What it costs once the free sessions run out
Once assistance sessions are used up, your regular plan cost sharing takes over: a copay, a coinsurance percentage of the allowed amount, or the remainder of a deductible you have not yet met. It is never the full session fee and never a balance billed for the difference. A copay stays flat regardless of the calendar. A deductible is a running total that resets once a year, typically on the plan’s own renewal date. Coinsurance only starts once that deductible is cleared, and whether the assistance-to-regular transition lands before or after that clearing point can meaningfully change what the first regular-rate session costs.
Because that cost sharing is set by your employer’s plan design, we check your specific plan and tell you the number that applies once the free sessions end, so the transition does not arrive as a surprise on a statement weeks later.
Care work, and what gets carried home
For the smaller group of Port Jervis residents who do work in health care and social assistance, the job itself carries an ordinary cost that does not switch off at the end of a shift. People who spend their days absorbing other people’s worst days often keep absorbing them after the shift ends, carrying that weight home without a clean place to set it down. That pattern is one of the common reasons people in care work book a first session, and one of the reasons employee assistance programs exist at all: an employer noticing, in a structural way, what the work costs the people doing it.
Saying so is a statement about the nature of care work itself, not a claim about any individual in it, and the employment figure above proves neither how common that toll is nor who among those 490 workers is carrying it. What we can say is that a first session makes room for that weight whether or not it is named as the stated reason for calling, the same way it makes room for anything else that surfaces once someone actually starts talking, whether that is exhaustion, a shorter fuse at home, or sleep that stopped resetting a long time ago.
The people who do this work are also, structurally, some of the least likely to book for themselves the same kind of care they spend a shift helping other people access. A home health aide managing a client’s medication routine can go years without booking anything for the exhaustion that routine leaves behind, and a nurse who coordinates somebody else’s follow-up appointments does not automatically translate that instinct into scheduling her own.
The same absorbing pattern shows up whether the setting is a hospital floor, a home health visit, or a long-term care facility, and it rarely requires a single dramatic incident to accumulate. Ordinary shifts, repeated over months, tend to be the more common source of it than any one hard day, which is part of why the toll can go unnamed for a long time before someone finally books a first appointment. An employee assistance program exists precisely because employers in this field have learned that pattern is worth planning for, not because any specific worker requested it. Using it is not a sign that something has gone especially wrong; it is a normal use of an ordinary benefit.
Booking with two names on one card
Adults 18 and older in Port Jervis reach Optum most often through a UnitedHealthcare or Oxford card’s behavioral health line, and occasionally through an employee assistance program on top of it. People book for burnout, caregiver burnout, anxiety, everyday coping skills, and depression.
MindView has no office in Port Jervis, and every session is by secure video with a clinician licensed in New York, from anywhere inside the state. See the Port Jervis location page for the full list of plans covered here, part of our statewide New York coverage.
Have your Optum, UnitedHealthcare, or Oxford card ready, and note whether an assistance program applies to you. If it does, call the number on the card first for an authorization code. Book online; it takes about 30 seconds, and we verify the rest before anything is confirmed.
What Optum covers here
- •Optum is the behavioral health network behind a UnitedHealthcare, Oxford, or UMR card. Your medical card and your therapy line can carry different names for the same membership.
- •Some employers add an employee assistance program with a set number of no-cost sessions. The exact number varies by employer and we confirm yours rather than assuming one.
- •An authorization code from your plan's assistance line typically has to be obtained before your first session, or the visit bills as an ordinary one.
- •Once assistance sessions are used, ordinary plan cost sharing takes over, a copay, coinsurance, or the remainder of a deductible, never the full fee.
- •We verify the benefit and give you the per-session number before session one.
How to book with Optum
- 1
Have your Optum, UnitedHealthcare, or Oxford card ready, and note whether an assistance program applies to you.
- 2
If an assistance program applies, call the number on your card first for an authorization code.
- 3
Book online. It takes about 30 seconds.
- 4
We verify the benefit and tell you the per-session cost before anything is scheduled.
What does therapy here actually look like?
The first three sessions follow a clear structure, so you always know what is coming next.
- Getting started
Your first session is an intake. Your therapist asks what brought you in and about your history, and you rate the intensity of what you are feeling from 0 to 10. That becomes your baseline. You set a recurring weekly time before you leave.
- Mapping what is behind it
Your therapist walks through your life across stages, looking for the patterns and strengths behind what brought you in. You can decline any question and keep any answer short.
- Writing the plan together
You and your therapist build the plan together. Goals are tied to what you came in for, each with concrete objectives, plus one personal goal that matters to you.
- Ongoing
Weekly sessions work the plan. Once a month you and your therapist review standardized measures together to see whether it is working, and the plan is adjusted from what they show.
Therapy here is measured, not guessed
Once a month you have a measurement-based care review. You complete standardized measures, and your therapist reviews the trend with you. If something is not working, the plan changes. Regular therapy is the work. The review is the navigation system that keeps it pointed at the right target.
Sessions are weekly for the first two months to build a foundation, then frequency is reassessed with you. You set the pace, and you share only what you are comfortable sharing.
Use your Optum benefits and get started.
Choose a time and send your request. It takes about 30 seconds and one short form.
Optum questions
My card says UnitedHealthcare or Oxford but you list Optum. Is that a problem?
No. It is the same membership. The behavioral health line on a UnitedHealthcare, Oxford, or UMR card connects to Optum, which is why both names come up. Orange County is inside Oxford's service area, so naming Oxford here is correct.
My employer offers a few counseling sessions at no cost. How does that work with you?
Call your plan's employee assistance line first and get the authorization code, then book. Without the code before session one, the visit bills as an ordinary one. Never quote a universal number of sessions to yourself; the count varies by employer, and we confirm yours specifically.
What happens after the free sessions run out?
Ordinary plan cost sharing takes over: a copay, coinsurance, or the rest of a deductible. Define all three plainly at booking, and we tell you the next number before you reach it rather than after a bill arrives.
I work in health care in Port Jervis. Does that change anything?
Not mechanically. The sector is a smaller share of employment here than across Orange County, and the coverage question is answered the same way regardless of which sector you work in. We verify the individual plan either way.
Is there an office in Port Jervis?
No. Every Port Jervis session is by secure video with a New York-licensed clinician. Offices may be named as offices only.
Other plans in Port Jervis
Optum in other cities
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- Optum in Watervliet
- Optum in White Plains
- Optum in Yonkers
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- Optum in Syracuse
- Optum in Albany
- Optum in Binghamton
- Optum in the Bronx
- Optum in Brooklyn
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- Optum in Manhattan
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- Optum in Staten Island
- Optum in Troy
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- Optum in Watertown
Take the first step
You do not have to figure this out alone. Booking takes about 30 seconds.