In-network
Optum Therapists in the Bronx
Optum therapy for Bronx adults, online by video, from wherever in the borough you already are.
Or call (646) 493-4007
Choose a time and book. It takes about 30 seconds. Opens our secure client portal.
4.95from 113 reviews
In-network in Bronx, NY
- UnitedHealthcare
- Aetna
- Medicare
- Oscar Health
- Meritain Health
- Oxford Health Plans
- Cigna
- Optum
- Highmark BCBS WNY
- Univera Healthcare
- MagnaCare
Plan
Optum, accepted throughout New York
Sessions are conducted by telehealth.
How sessions happen
By secure video, anywhere in New York State
Availability
Now accepting new clients. Sessions are conducted by telehealth. We respond within one business day.
Industry-leading, structured care
Progress measured monthly, not guessed at
We respond within one business day
Every clinician state-licensed
Why MindView
Most therapy in the Bronx has no structure. Ours has four stages and a scoreboard.
Plenty of practices take Optum. What you get here is one format for every client: a full intake, a written treatment plan, and standardized measures reviewed with you every month, so you can see whether it is working.
- 01
Intake
What is actually going on, rated 0 to 10 as your baseline.
- 02
Your history
Why it is happening. History, relationships, work, health.
- 03
Treatment plan
Written and collaborative, built against those causes.
- 04
Monthly review
Standardized measures, reviewed with you. You see the trend.
A license is where our training starts, not where it ends.
Every clinician is state-licensed before they see a single client. Then they train with us across every modality, and how to match one to the problem in front of them.
What clients say
4.95 averagefrom 113 reviews
- 5 out of 5 stars
Great service.
Alfie N.
Verified review
- 5 out of 5 stars
MindView Therapy has great customer service and is very flexible, with good therapist availability and clear communication of any changes. Genuinely a great place for therapy with zero judgement.
Kailani M.
Verified review
- 5 out of 5 stars
The support staff was very helpful in assisting me to find the right provider. And the provider they found me is personable, a good listener, has good advice, and appears to be quite knowledgeable. I'm very happy with my decision to go with MindView.
Kevin R.
Verified review
- 5 out of 5 stars
I truly felt seen, heard and understood by my therapist. Goals and next step expectations were clearly explained for processing.
Diane S.
Verified review
- 5 out of 5 stars
I had a great onboarding experience with MindView. My therapist took the time to do a really thorough intake, which I appreciated, and the staff keeps communication clear and consistent. Plus, they handled my insurance verification hassle free.
Jennifer P.
Verified review
- 5 out of 5 stars
I'm new to this therapy place, however the couples therapist we are seeing is amazing so far. She's a great listener and I can't wait to see how much further we can get with her guidance.
Maritza M.
Verified review
- 5 out of 5 stars
Great therapists, excellent customer service.
Meta
Verified review
- 5 out of 5 stars
My therapist has been incredibly supportive and compassionate. She creates a safe, welcoming space, and I truly feel heard and understood. I'm very grateful for her guidance. Highly recommend.
Laura S.
Verified review
- 5 out of 5 stars
The clinician is helpful. I would recommend this to my friends. I can communicate better with my family members. Thanks for your cooperation.
Sharmin S.
Verified review
- 5 out of 5 stars
The process to find a therapist was very smooth and quick. The intake did take some time, but it was a very thorough process. Overall a great service and very helpful.
Jorge Z.
Verified review
- 5 out of 5 stars
Helpful, and they let you know everything in advance.
Naphtali S.
Verified review
- 5 out of 5 stars
MindView Therapy has been wonderful to work with. The team is kind, responsive, and made the entire process feel easy from the start. I always felt heard and supported, and I really appreciate the compassionate care I've received. Highly recommend.
Angela D.
Verified review
- 5 out of 5 stars
I've had a great experience with MindView. They are easy to communicate with and handle my needs quickly. I've had some great sessions with my therapist and would highly recommend checking them out.
Kylah B.
Verified review
- 5 out of 5 stars
My therapist has done a great job of teaching me how to translate my thoughts into personal feelings, as well as helpful techniques to deal with my anxiety.
Ladale N.
Verified review
- 5 out of 5 stars
I cannot say enough good things about my counselor. From the very start she made me feel heard, respected, and supported without judgement. She is a great listener and challenges me to grow in healthy ways.
Barbara D.
Verified review
- 5 out of 5 stars
She is such a great therapist. She really listens to what you are saying and helps you figure out situations.
Leah D.
Verified review
- 5 out of 5 stars
The process from start to finish is made so easy. You get assigned to someone quickly and can choose from various time slots to work around your schedule. No sitting on a phone waiting, just quick and to the point with every step.
Shannon G.
Verified review
- 5 out of 5 stars
I've had such a positive experience with MindView Therapy. The sessions have given me so much clarity and practical tools to handle life's ups and downs. I feel more equipped and confident moving forward. If you are looking for a supportive and insightful therapy experience, I highly recommend them.
Lucie L.
Verified review
- 5 out of 5 stars
She is an amazing therapist. She understands me and where I am coming from without hesitation. It is a complete judgement-free zone.
Barbie Z.
Verified review
- 5 out of 5 stars
I've had a really wonderful experience at MindView. My therapist is a great listener and always made me feel heard and understood. I've seen meaningful progress. Would recommend.
Manana D.
Verified review
- 5 out of 5 stars
Great experience at this practice.
Honey Y.
Verified review
- 5 out of 5 stars
Kind, helpful, and good at what they do! My therapist is truly one-of-a-kind, and has helped me so much.
Nick B.
Verified review
- 5 out of 5 stars
Ok, hard to complete documents.
Karol L.
Verified review
Optum in the Bronx, in short
MindView Therapy is in-network with Optum for Bronx adults, covering both the mental health benefit behind many employer cards and workplace assistance programs whose first sessions cost nothing. We sequence the free sessions, the code, and the follow-on cost correctly, in writing, before you start. Accepting new clients now.
In a borough where every dollar is spoken for, the most underused line in a benefits packet is the one offering free therapy sessions. Optum runs many of those programs, and it also runs the mental health side of many employer health plans. Either route leads here, and this page walks both.
Does MindView take Optum in the Bronx?
Yes, whichever way Optum shows up for you, on the mental health line of an employer card or in an assistance program with free sessions attached. Bronx adults meet us by secure video anywhere in New York State; our nearest office is in Jamaica, Queens.
If the word Optum has never crossed your desk, stay with this page for three paragraphs. It may be carrying money you have not spent.
Where a free session is worth the paperwork
In the Bronx, therapy usually waits in line behind rent and the electric bill, which is exactly why a genuinely free first session changes the arithmetic. Census figures show 92.9 percent of borough residents hold coverage, yet cost fear still keeps therapy waiting, and the waiting has its own cost.
The employer assistance sessions cost nothing because your job already paid for them; the only price is one phone call for a code. Three to eight sessions per issue per year, no copay, no deductible, is the common design. That is not a free trial. It is a negotiated benefit, and using it is the point of it.
The code that must exist before the first appointment
The one rule that protects the whole arrangement: get the authorization code before the first session. Your benefits paperwork or workplace portal lists the assistance program number; one call produces the code; the code makes the sessions free. Booked in the wrong order, the same visits bill as regular sessions, which is the mistake this paragraph exists to prevent.
We sequence it with you, code first, booking second, and confirm everything in writing before your intake.
After the free sessions: what changes and what does not
Before your free sessions run out, you will have the next cost in writing, so the decision to continue is made with numbers, not nerves. What changes at the handoff is only the billing, from $0 to your plan’s regular cost share. What does not change is the clinician, the weekly slot, or the work itself, whether that work is a low mood that has stopped lifting or worry that runs the household budget on a loop.
No coverage at all right now? Call anyway and we will point you right, honestly and without a sales pitch.
Booking with Optum
For the record, the Bronx plan slate: UnitedHealthcare, Aetna, Medicare, Oscar Health, Meritain Health, Oxford Health Plans, Cigna, Optum, Highmark BCBS WNY, Univera Healthcare and MagnaCare.
Bring anything with Optum on it to the booking page, or call (646) 493-4007. We verify, sort the code, confirm the cost, and hold the hour. Replies inside one business day.
What Optum covers here
- •Optum usually reaches a Bronx wallet through another card, operating the mental health benefit behind an employer health plan. Card says one name, directory says Optum, same membership.
- •Workplace assistance programs through Optum include a set count of therapy sessions at no cost, commonly three to eight per issue per year, unlocked by an authorization code.
- •The code must exist before your first appointment for the sessions to be free; booked without it, visits bill as regular sessions. We help you get the order right.
- •When the free sessions end, your regular plan's cost share continues with the same clinician, and you receive that number in writing before the switch.
How to book with Optum
- 1
Look for the assistance program line in your benefits paperwork, or grab whatever card or letter shows Optum.
- 2
If free sessions apply, call the number your benefits page lists and ask for the authorization code, one phone call, we can coach you through it.
- 3
Request a clinician on our booking page; we verify everything and confirm your cost, zero or otherwise, before the intake.
- 4
Meet weekly by secure video from home, anywhere in New York State, with the cost path mapped in advance.
What we treat
What does therapy here actually look like?
The first three sessions follow a clear structure, so you always know what is coming next.
- Getting started
Your first session is an intake. Your therapist asks what brought you in and about your history, and you rate the intensity of what you are feeling from 0 to 10. That becomes your baseline. You set a recurring weekly time before you leave.
- Mapping what is behind it
Your therapist walks through your life across stages, looking for the patterns and strengths behind what brought you in. You can decline any question and keep any answer short.
- Writing the plan together
You and your therapist build the plan together. Goals are tied to what you came in for, each with concrete objectives, plus one personal goal that matters to you.
- Ongoing
Weekly sessions work the plan. Once a month you and your therapist review standardized measures together to see whether it is working, and the plan is adjusted from what they show.
Therapy here is measured, not guessed
Once a month you have a measurement-based care review. You complete standardized measures, and your therapist reviews the trend with you. If something is not working, the plan changes. Regular therapy is the work. The review is the navigation system that keeps it pointed at the right target.
Sessions are weekly for the first two months to build a foundation, then frequency is reassessed with you. You set the pace, and you share only what you are comfortable sharing.
Use your Optum benefits and get started.
Choose a time and book. It takes about 30 seconds. Opens our secure client portal.
Optum questions
Does MindView Therapy take Optum in the Bronx?
Yes, in both of its forms. Whether Optum operates the mental health benefit behind your employer plan or your job's assistance program, we are in-network, and Bronx adults meet us by secure video anywhere in New York State. Nearest office, Jamaica, Queens.
My job has an Optum EAP. Are the sessions really free, no catch?
Really free, for the allotted count, commonly three to eight per issue per year, provided the authorization code is in place before your first session. After that, your regular plan's cost share applies, and you will have that number in writing before you reach it.
What if I cannot afford therapy after the free sessions?
You will know the exact follow-on cost before your free sessions end, not after, so the decision to continue is made with real numbers in hand. If the math does not work, call us anyway and we will point you in the right direction honestly.
My card says UnitedHealthcare, not Optum. Am I on the wrong page?
No. The mental health side of many UnitedHealthcare and Oxford memberships runs under the Optum name, so the directory and your card can disagree while describing one membership. We verify from whatever card you hold.
Other plans in the Bronx
Optum in other cities
- Optum in Yonkers
- Optum in Buffalo
- Optum in Poughkeepsie
- Optum in Queens
- Optum in Rochester
- Optum in Syracuse
- Optum in Albany
- Optum in Binghamton
- Optum in Brooklyn
- Optum in Elmira
- Optum in Manhattan
- Optum in Niagara Falls
- Optum in Rome
- Optum in Schenectady
- Optum in Staten Island
- Optum in Troy
- Optum in Utica
- Optum in Watertown
Take the first step
You do not have to figure this out alone. Booking takes about 30 seconds.