Online therapy in Rochester
Therapists in Rochester, NY
Adults across Monroe County, seen by secure video. In-network with most major plans, booking takes 30 seconds.
Or call (646) 493-4007
Choose a time and book. It takes about 30 seconds. Opens our secure client portal.
4.95from 113 reviews
In-network in Rochester, NY
- UnitedHealthcare
- Aetna
- Medicare
- Oscar Health
- Meritain Health
- Oxford Health Plans
- Cigna
- Optum
- Highmark BCBS WNY
- Univera Healthcare
- MagnaCare
Industry-leading, structured care
Progress measured monthly, not guessed at
We respond within one business day
Every clinician state-licensed
Why MindView
Most therapy in Rochester has no structure. Ours has four stages and a scoreboard.
Most practices in Rochester deliver whatever approach the therapist you happened to get was trained in. We run one format for every client, and we measure it.
- 01
Intake
What is actually going on, rated 0 to 10 as your baseline.
- 02
Your history
Why it is happening. History, relationships, work, health.
- 03
Treatment plan
Written and collaborative, built against those causes.
- 04
Monthly review
Standardized measures, reviewed with you. You see the trend.
A license is where our training starts, not where it ends.
Every clinician is state-licensed before they see a single client. Then they train with us across every modality, and how to match one to the problem in front of them.
What clients say
4.95 averagefrom 113 reviews
- 5 out of 5 stars
Great service.
Alfie N.
Verified review
- 5 out of 5 stars
MindView Therapy has great customer service and is very flexible, with good therapist availability and clear communication of any changes. Genuinely a great place for therapy with zero judgement.
Kailani M.
Verified review
- 5 out of 5 stars
The support staff was very helpful in assisting me to find the right provider. And the provider they found me is personable, a good listener, has good advice, and appears to be quite knowledgeable. I'm very happy with my decision to go with MindView.
Kevin R.
Verified review
- 5 out of 5 stars
I truly felt seen, heard and understood by my therapist. Goals and next step expectations were clearly explained for processing.
Diane S.
Verified review
- 5 out of 5 stars
I had a great onboarding experience with MindView. My therapist took the time to do a really thorough intake, which I appreciated, and the staff keeps communication clear and consistent. Plus, they handled my insurance verification hassle free.
Jennifer P.
Verified review
- 5 out of 5 stars
I'm new to this therapy place, however the couples therapist we are seeing is amazing so far. She's a great listener and I can't wait to see how much further we can get with her guidance.
Maritza M.
Verified review
- 5 out of 5 stars
Great therapists, excellent customer service.
Meta
Verified review
- 5 out of 5 stars
My therapist has been incredibly supportive and compassionate. She creates a safe, welcoming space, and I truly feel heard and understood. I'm very grateful for her guidance. Highly recommend.
Laura S.
Verified review
- 5 out of 5 stars
The clinician is helpful. I would recommend this to my friends. I can communicate better with my family members. Thanks for your cooperation.
Sharmin S.
Verified review
- 5 out of 5 stars
The process to find a therapist was very smooth and quick. The intake did take some time, but it was a very thorough process. Overall a great service and very helpful.
Jorge Z.
Verified review
- 5 out of 5 stars
Helpful, and they let you know everything in advance.
Naphtali S.
Verified review
- 5 out of 5 stars
MindView Therapy has been wonderful to work with. The team is kind, responsive, and made the entire process feel easy from the start. I always felt heard and supported, and I really appreciate the compassionate care I've received. Highly recommend.
Angela D.
Verified review
- 5 out of 5 stars
I've had a great experience with MindView. They are easy to communicate with and handle my needs quickly. I've had some great sessions with my therapist and would highly recommend checking them out.
Kylah B.
Verified review
- 5 out of 5 stars
My therapist has done a great job of teaching me how to translate my thoughts into personal feelings, as well as helpful techniques to deal with my anxiety.
Ladale N.
Verified review
- 5 out of 5 stars
I cannot say enough good things about my counselor. From the very start she made me feel heard, respected, and supported without judgement. She is a great listener and challenges me to grow in healthy ways.
Barbara D.
Verified review
- 5 out of 5 stars
She is such a great therapist. She really listens to what you are saying and helps you figure out situations.
Leah D.
Verified review
- 5 out of 5 stars
The process from start to finish is made so easy. You get assigned to someone quickly and can choose from various time slots to work around your schedule. No sitting on a phone waiting, just quick and to the point with every step.
Shannon G.
Verified review
- 5 out of 5 stars
I've had such a positive experience with MindView Therapy. The sessions have given me so much clarity and practical tools to handle life's ups and downs. I feel more equipped and confident moving forward. If you are looking for a supportive and insightful therapy experience, I highly recommend them.
Lucie L.
Verified review
- 5 out of 5 stars
She is an amazing therapist. She understands me and where I am coming from without hesitation. It is a complete judgement-free zone.
Barbie Z.
Verified review
- 5 out of 5 stars
I've had a really wonderful experience at MindView. My therapist is a great listener and always made me feel heard and understood. I've seen meaningful progress. Would recommend.
Manana D.
Verified review
- 5 out of 5 stars
Great experience at this practice.
Honey Y.
Verified review
- 5 out of 5 stars
Kind, helpful, and good at what they do! My therapist is truly one-of-a-kind, and has helped me so much.
Nick B.
Verified review
- 5 out of 5 stars
Ok, hard to complete documents.
Karol L.
Verified review
Therapy in Rochester, in short
Online therapy for adults across Monroe County, covered by most major plans.
We work with adults across Monroe County by secure video. Booking takes about 30 seconds.
Who we help in Rochester
We work with adults 18 and older across Monroe County. Clients come to us from Park Avenue, the South Wedge, Corn Hill, and downtown, and from Brighton, Irondequoit, Greece, Penfield, Pittsford, Webster, Henrietta, and Gates.
Rochester runs on hospitals and lecture halls. Education and health services is the metro’s largest employment sector at about 25 percent of all jobs (BLS, 2026), and the University of Rochester and RIT together enroll roughly 29,000 students (NCES, Fall 2024). Rotating hospital shifts and a semester calendar produce a specific kind of exhaustion, and it is a common reason people reach out here.
People come in for anxiety, depression, trauma, OCD, burnout, grief, and relationship strain. You do not need a diagnosis or a tidy explanation to start.
Rochester carries a real shortage
The city of Rochester is a federally designated Mental Health Professional Shortage Area, scored 19 out of 26, covering 88 census tracts (HRSA, designated 2022 and still active). In the same designation, roughly 124,800 people are counted as underserved.
The strain shows up in how people feel. In the city, 18.8 percent of adults report 14 or more poor mental health days a month, compared with 15.3 percent across Monroe County (CDC PLACES, 2025 release). In practice that gap means waitlists.
We are accepting new clients and respond within one business day. Because sessions are by video, our availability is not set by how far you are willing to drive.
Insurance we accept in New York
We are in-network in New York with UnitedHealthcare, Aetna, Medicare, Oscar Health, Meritain Health, Oxford Health Plans, Cigna, Optum, Highmark BCBS WNY, Univera Healthcare and MagnaCare.
We check your plan before your first session and tell you what you will pay.
Winter is part of the problem here
Rochester averages 102 inches of snow a year and about 200 cloudy days, with only 48 percent of possible sunshine (NOAA NCEI, 1991-2020 normals). January alone brings 27 inches.
Two things follow. Low light and long winters are hard on mood for a lot of people, and it is worth naming that with your therapist rather than writing it off as a slow month. And a weekly appointment you have to drive to is the first thing that goes when the roads are bad. Video sessions are the same care without the drive, which is most of why people here keep them.
What therapy here involves
Your first session is an intake, and you rate the intensity of what you are feeling from 0 to 10. The work then broadens across your history, health and relationships, with any question declinable, and turns into a treatment plan you co-author.
After that, sessions are weekly. Once a month you complete standardized measures and your therapist reviews the trend with you. If the plan is not working, the plan changes.
Most of our work is cognitive behavioral therapy: structured, present-focused, and skills-based.
How to start
Pick a therapist from the roster and request a time. It takes about 30 seconds. Have your insurance member ID card ready.
We respond within one business day and tell you what you will pay. Prefer to talk to a person first? Call (646) 493-4007.
Areas we serve
- Downtown Rochester
- Park Avenue
- the South Wedge
- Corn Hill
- Brighton
- Irondequoit
- Greece
- Penfield
- Pittsford
- Webster
- Henrietta
- Gates
These are the areas Rochester clients most often come from, but the list is not a limit. Sessions are by secure video anywhere in New York State.
Insurance we accept in Rochester
We check your plan before your first session and tell you what you will pay.
- UnitedHealthcare
- Aetna
- Medicare
- Oscar Health
- Meritain Health
- Oxford Health Plans
- Cigna
- Optum
- Highmark BCBS WNY
- Univera Healthcare
- MagnaCare
Therapy by focus in Rochester
Dedicated local pages for the areas we treat most, each by secure video and in-network with most major plans.
View all we treatTherapy approaches in Rochester
The methods we practice, each with a dedicated local page.
- Cognitive behavioral therapy
- Dialectical behavior therapy
- Exposure and response prevention
- Internal family systems
- Acceptance and commitment therapy
Start therapy in Rochester.
Choose a time and book. It takes about 30 seconds. Opens our secure client portal.
Rochester questions
Do you have an office in Rochester?
We see Rochester clients by secure video anywhere in New York State. Your therapist is licensed in New York, and you need to be in New York during the session. Most people find video easier to keep than a weekly drive, and it is the same structured care either way.
What insurance do you take in Rochester?
UnitedHealthcare, Aetna, Medicare, Oscar Health, Meritain Health, Oxford Health Plans, Cigna, Optum, Highmark BCBS WNY, Univera Healthcare and MagnaCare. We confirm your specific plan before your first session and tell you what you will pay.
Do a lot of people in Rochester struggle with this?
More than you would guess. In the city of Rochester, 18.8 percent of adults report 14 or more poor mental health days a month, against 15.3 percent across Monroe County as a whole (CDC PLACES, 2025 release). Roughly one in five adults in the city. You are not an outlier here.
Can my therapist be licensed in another state?
No. A therapist must be licensed in the state where you are physically sitting during the session. Our clinicians are licensed in New York, which is what lets us see you in Rochester. If you travel out of state, we reschedule rather than meet.
How soon can I be seen?
We are accepting new clients and respond within one business day. Because sessions are by video, our availability is not limited by how far you are willing to drive across Monroe County in February.
What happens in the first session?
Your therapist asks what brought you in, some history, and what you want to change. You rate the intensity of what you are feeling from 0 to 10. That becomes your baseline, and you set a recurring weekly time before you go.
Do you offer couples counseling in Rochester?
Yes, by video with both partners on the call. Partners can join from two different locations if schedules require it, as long as both are in New York State at the time.
Other New York cities we serve
We see clients by secure video across the state. Nearby cities are listed first.
- Therapists in IthacaTompkins County
- Therapists in AuburnCayuga County
- Therapists in GenevaOntario County
- Therapists in CanandaiguaOntario County
- Therapists in AlbanyAlbany County
- Therapists in SyracuseOnondaga County
- Therapists in BinghamtonBroome County
- Therapists in UticaOneida County
- Therapists in ElmiraChemung County
- Therapists in WatertownJefferson County
- Therapists in SchenectadySchenectady County
- Therapists in PoughkeepsieDutchess County
- Therapists in TroyRensselaer County
- Therapists in Niagara FallsNiagara County
- Therapists in RomeOneida County
- Therapists in YonkersWestchester County
- Therapists in New RochelleWestchester County
- Therapists in Mount VernonWestchester County
- Therapists in White PlainsWestchester County
- Therapists in HempsteadNassau County
- Therapists in FreeportNassau County
- Therapists in LevittownNassau County
- Therapists in Long BeachNassau County
- Therapists in BrentwoodSuffolk County
- Therapists in MiddletownOrange County
- Therapists in NewburghOrange County
- Therapists in KingstonUlster County
- Therapists in Saratoga SpringsSaratoga County
- Therapists in North TonawandaNiagara County
- Therapists in JamestownChautauqua County
- Therapists in LackawannaErie County
- Therapists in TonawandaErie County
- Therapists in LockportNiagara County
- Therapists in BataviaGenesee County
- Therapists in DunkirkChautauqua County
- Therapists in OleanCattaraugus County
- Therapists in SalamancaCattaraugus County
- Therapists in Glen CoveNassau County
- Therapists in RyeWestchester County
- Therapists in PeekskillWestchester County
- Therapists in BeaconDutchess County
- Therapists in Port JervisOrange County
- Therapists in HudsonColumbia County
- Therapists in CohoesAlbany County
- Therapists in WatervlietAlbany County
- Therapists in RensselaerRensselaer County
- Therapists in MechanicvilleSaratoga County
- Therapists in Glens FallsWarren County
- Therapists in AmsterdamMontgomery County
- Therapists in GloversvilleFulton County
- Therapists in JohnstownFulton County
- Therapists in Little FallsHerkimer County
- Therapists in CortlandCortland County
- Therapists in OswegoOswego County
- Therapists in FultonOswego County
- Therapists in OneidaMadison County
- Therapists in SherrillOneida County
- Therapists in CorningSteuben County
- Therapists in HornellSteuben County
- Therapists in OneontaOtsego County
- Therapists in NorwichChenango County
- Therapists in PlattsburghClinton County
- Therapists in OgdensburgSt. Lawrence County
- Therapists in BrooklynKings County
- Therapists in ManhattanNew York County
- Therapists in the BronxBronx County
- Therapists in Staten IslandRichmond County
Take the first step
You do not have to figure this out alone. Booking takes about 30 seconds.





