In-network
Highmark BCBS WNY Therapists
MindView Therapy is in-network with Highmark Blue Cross Blue Shield of Western New York at our Buffalo office and by telehealth statewide. This is the local Blues plan for the eight Western New York counties. You pay your plan's copay or coinsurance, and we verify your benefits before your first session.
Booking takes about two minutes. It is a short form, mostly checkboxes. Opens our secure client portal.
Where we accept Highmark BCBS WNY
Select your location for coverage details, how to book, and what to expect.
What is Highmark Blue Cross Blue Shield of Western New York?
It is the local Blue Cross Blue Shield plan for the eight counties of Western New York, and it carried the BlueCross BlueShield of Western New York name for decades before Highmark acquired it and rebranded it.
Today it operates as Highmark Blue Cross Blue Shield of Western New York, a trade name of Highmark Western and Northeastern New York Inc., an independent licensee of the Blue Cross Blue Shield Association, headquartered in Buffalo. If your card still shows the old name, or if you have called it “the Blues” your whole life, you are in the right place.
Does MindView take it?
Yes. MindView Therapy is in-network with Highmark Blue Cross Blue Shield of Western New York at our Buffalo office, and by telehealth throughout New York State.
Because we are in-network, you pay your plan’s copay or coinsurance rather than the full session fee. You are not billed the difference.
How is this different from a Highmark card issued elsewhere?
The distinction is where the plan was issued, and it decides how your claim travels.
This is the local plan. Your policy was written here, the network is local, and your claims are adjudicated by the Western New York plan directly. That usually makes the benefit check cleaner and faster, with fewer surprises.
A Highmark card issued in Pennsylvania, Delaware, or West Virginia is a different Highmark plan. Those claims typically route through the Blue Cross Blue Shield BlueCard program, where your home plan still sets your benefit and we bill through the local Blues plan. We accept both. We just verify them differently.
What will I pay?
That depends on your product, and we will not print a number we cannot stand behind.
The plan offers commercial, marketplace, and Medicare products, and benefit design and referral rules vary between them. Most people pay a copay per session. Some plans use coinsurance. Some apply a deductible first. Behavioral telehealth is covered on most products at the same benefit level as an in-office visit.
We verify your specific product before your first session and tell you what you will owe.
How do I get started?
Book online through our secure client portal. The form takes about two minutes and is mostly checkboxes. Have your card nearby.
We verify your benefits, confirm your cost, and get you scheduled. We are accepting new clients and respond within one business day. To talk to a person first, call (646) 493-4007.
How to check your Highmark BCBS WNY coverage
- 1
Find your Highmark Blue Cross Blue Shield of Western New York card. The member ID and product name are on the front. An older card may still say BlueCross BlueShield of Western New York.
- 2
Sign in to your member account through highmark.com to view your outpatient behavioral health benefit.
- 3
Call the member services number on the back of your card and ask what you owe per therapy visit and whether your product requires a referral.
- 4
MindView verifies your behavioral health benefits with the plan and tells you what you will owe before your first session.
Use your Highmark BCBS WNY benefits and get started.
Booking takes about two minutes. It is a short form, mostly checkboxes. Opens our secure client portal.
Highmark BCBS WNY questions
Does MindView Therapy take Highmark Blue Cross Blue Shield of Western New York?
Yes. We are in-network at our Buffalo office at 369 Washington Street, and for telehealth across New York State.
My card says BlueCross BlueShield of Western New York. Is that the same plan?
Yes. The Western New York Blues plan was rebranded as Highmark Blue Cross Blue Shield of Western New York after Highmark acquired it. Older cards and the older name refer to the same plan.
How is this different from a Highmark card issued in Pennsylvania?
This is the local Western New York plan, so claims are handled locally. A Highmark card issued in another state is typically processed through the Blue Cross Blue Shield BlueCard program instead. Both are accepted at our Buffalo office.
What will therapy cost me?
You pay your plan's copay or coinsurance rather than the full session fee, and any unmet deductible may apply first. Costs vary by product, so we verify your benefits and tell you the number before your first session.
Do I need a referral, and is telehealth covered?
Most commercial products do not require a referral for in-network outpatient behavioral health, and behavioral telehealth is covered on most products at the same benefit level as an office visit. Some HMO and Medicare products differ, so we check your specific product.
Take the first step
You do not have to figure this out alone. Book a session or check your insurance in under two minutes.