In-network
Highmark BCBS WNY Therapists
MindView Therapy is in-network with Highmark Blue Cross Blue Shield of Western New York, at our Buffalo office and by telehealth statewide. You pay your copay or coinsurance instead of the full session fee, and any unmet deductible may apply first. We check your benefits before your first session and tell you what you will owe.
Or call (646) 493-4007
Choose a time and send your request. It takes about 30 seconds and one short form.
4.95from 113 reviews
Industry-leading, structured care
Progress measured monthly, not guessed at
We respond within one business day
Every clinician state-licensed
Why MindView
Most therapy on Highmark BCBS WNY has no structure. Ours has four stages and a scoreboard.
Being in-network with Highmark BCBS WNY is the easy part. What you get for it is one format for every client: a full intake, a written treatment plan, and standardized measures reviewed with you every month.
- 01
Intake
What is actually going on, rated 0 to 10 as your baseline.
- 02
Your history
Why it is happening. History, relationships, work, health.
- 03
Treatment plan
Written and collaborative, built against those causes.
- 04
Monthly review
Standardized measures, reviewed with you. You see the trend.
A license is where our training starts, not where it ends.
Every clinician is state-licensed before they see a single client. Then they train with us across every modality, and how to match one to the problem in front of them.
What clients say
4.95 averagefrom 113 reviews
- 5 out of 5 stars
MindView Therapy has great customer service and is very flexible, with good therapist availability and clear communication of any changes. Genuinely a great place for therapy with zero judgement.
Kailani M.
Verified review
- 5 out of 5 stars
The support staff was very helpful in assisting me to find the right provider. And the provider they found me is personable, a good listener, has good advice, and appears to be quite knowledgeable. I'm very happy with my decision to go with MindView.
Kevin R.
Verified review
- 5 out of 5 stars
I truly felt seen, heard and understood by my therapist. Goals and next step expectations were clearly explained for processing.
Diane S.
Verified review
- 5 out of 5 stars
I had a great onboarding experience with MindView. My therapist took the time to do a really thorough intake, which I appreciated, and the staff keeps communication clear and consistent. Plus, they handled my insurance verification hassle free.
Jennifer P.
Verified review
- 5 out of 5 stars
I'm new to this therapy place, however the couples therapist we are seeing is amazing so far. She's a great listener and I can't wait to see how much further we can get with her guidance.
Maritza M.
Verified review
- 5 out of 5 stars
Great therapists, excellent customer service.
Meta
Verified review
- 5 out of 5 stars
My therapist has been incredibly supportive and compassionate. She creates a safe, welcoming space, and I truly feel heard and understood. I'm very grateful for her guidance. Highly recommend.
Laura S.
Verified review
- 5 out of 5 stars
The clinician is helpful. I would recommend this to my friends. I can communicate better with my family members. Thanks for your cooperation.
Sharmin S.
Verified review
- 5 out of 5 stars
The process to find a therapist was very smooth and quick. The intake did take some time, but it was a very thorough process. Overall a great service and very helpful.
Jorge Z.
Verified review
- 5 out of 5 stars
Helpful, and they let you know everything in advance.
Naphtali S.
Verified review
- 5 out of 5 stars
MindView Therapy has been wonderful to work with. The team is kind, responsive, and made the entire process feel easy from the start. I always felt heard and supported, and I really appreciate the compassionate care I've received. Highly recommend.
Angela D.
Verified review
- 5 out of 5 stars
I've had a great experience with MindView. They are easy to communicate with and handle my needs quickly. I've had some great sessions with my therapist and would highly recommend checking them out.
Kylah B.
Verified review
- 5 out of 5 stars
My therapist has done a great job of teaching me how to translate my thoughts into personal feelings, as well as helpful techniques to deal with my anxiety.
Ladale N.
Verified review
- 5 out of 5 stars
I cannot say enough good things about my counselor. From the very start she made me feel heard, respected, and supported without judgement. She is a great listener and challenges me to grow in healthy ways.
Barbara D.
Verified review
- 5 out of 5 stars
She is such a great therapist. She really listens to what you are saying and helps you figure out situations.
Leah D.
Verified review
- 5 out of 5 stars
The process from start to finish is made so easy. You get assigned to someone quickly and can choose from various time slots to work around your schedule. No sitting on a phone waiting, just quick and to the point with every step.
Shannon G.
Verified review
- 5 out of 5 stars
I've had such a positive experience with MindView Therapy. The sessions have given me so much clarity and practical tools to handle life's ups and downs. I feel more equipped and confident moving forward. If you are looking for a supportive and insightful therapy experience, I highly recommend them.
Lucie L.
Verified review
- 5 out of 5 stars
She is an amazing therapist. She understands me and where I am coming from without hesitation. It is a complete judgement-free zone.
Barbie Z.
Verified review
- 5 out of 5 stars
I've had a really wonderful experience at MindView. My therapist is a great listener and always made me feel heard and understood. I've seen meaningful progress. Would recommend.
Manana D.
Verified review
- 5 out of 5 stars
Kind, helpful, and good at what they do! My therapist is truly one-of-a-kind, and has helped me so much.
Nick B.
Verified review
Throughout New York, by telehealth
Highmark BCBS WNY is accepted throughout New York. Sessions are conducted by telehealth, so you can be seen anywhere we practice.
You do not need to live near one of our offices. If you are in the state and your plan is in-network, you can be seen.
What is Highmark Blue Cross Blue Shield of Western New York?
If your card still shows the old name, or if you have called it “the Blues” your whole life, you are in the right place.
Does MindView take it?
Yes. MindView Therapy is in-network with Highmark Blue Cross Blue Shield of Western New York at our Buffalo office, and by telehealth throughout New York State.
Because we are in-network, you pay your plan’s copay or coinsurance rather than the full session fee. You are not billed the difference.
How is this different from a Highmark card issued elsewhere?
The distinction is where the plan was issued, and it decides how your claim travels.
This is the local plan. Your policy was written here, the network is local, and your claims are adjudicated by the Western New York plan directly. That usually makes the benefit check cleaner and faster, with fewer surprises.
A Highmark card issued in Pennsylvania, Delaware, or West Virginia is a different Highmark plan. We accept both. We just verify them differently.
What will I pay?
That depends on your product, and we will not print a number we cannot stand behind.
Most people pay a copay per session. Some plans use coinsurance. Some apply a deductible first. Behavioral telehealth is covered on most products at the same benefit level as an in-office visit.
We verify your specific product before your first session and tell you what you will owe.
How do I get started?
Book online through our booking page. The form takes about two minutes. Have your card nearby.
We verify your benefits, confirm your cost, and get you scheduled. We are accepting new clients and respond within one business day. To talk to a person first, call (646) 493-4007.
How to check your Highmark BCBS WNY coverage
- 1
Find your Highmark Blue Cross Blue Shield of Western New York card. The member ID and product name are on the front. An older card may still say BlueCross BlueShield of Western New York.
- 2
Sign in to your member account through highmark.com to view your outpatient behavioral health benefit.
- 3
Call the member services number on the back of your card and ask what you owe per therapy visit and whether your product requires a referral.
- 4
MindView verifies your behavioral health benefits with the plan and tells you what you will owe before your first session.
Highmark BCBS WNY questions
Does MindView Therapy take Highmark Blue Cross Blue Shield of Western New York?
Yes. We are in-network at our Buffalo office at 369 Washington Street, and for telehealth across New York State.
What will therapy cost me?
You pay your plan's copay or coinsurance rather than the full session fee, and any unmet deductible may apply first. Costs vary by product, so we verify your benefits and tell you the number before your first session.
Do I need a referral, and is telehealth covered?
Most commercial products do not require a referral for in-network outpatient behavioral health, and behavioral telehealth is covered on most products at the same benefit level as an office visit. Some HMO and Medicare products differ, so we check your specific product.
Highmark BCBS WNY coverage by area
We serve the whole state by telehealth. These pages cover specific areas in more detail.
Highmark BCBS WNY in Jamestown
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingHighmark BCBS WNY in Buffalo
Office at 369 Washington Street, 1st Floor, Suite 110, Buffalo, NY 14203. Sessions are conducted by telehealth.
Coverage and bookingHighmark BCBS WNY in the Bronx
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingHighmark BCBS WNY in Brooklyn
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingHighmark BCBS WNY in Manhattan
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingHighmark BCBS WNY in Niagara Falls
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingHighmark BCBS WNY in Rochester
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingHighmark BCBS WNY in Staten Island
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingHighmark BCBS WNY in Yonkers
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingHighmark BCBS WNY in Queens
Office at 89-14 Parsons Boulevard, Suite 24, 5th Floor, Jamaica, NY 11432. Sessions are conducted by telehealth.
Coverage and bookingHighmark BCBS WNY in Syracuse
Sessions are conducted by telehealth, anywhere in New York State.
Coverage and bookingTake the first step
You do not have to figure this out alone. Booking takes about 30 seconds.





