Cigna Therapists in Queens, NY

Does MindView take Cigna in Queens?

Yes. MindView Therapy is in-network with Cigna at our Jamaica office, and by telehealth throughout New York State.

In-network is the part that affects your wallet. Cigna has a negotiated rate with us, so you are responsible for your copay or coinsurance, not the full cost of the session. You are not billed the difference between our fee and what Cigna pays.

Cigna runs behavioral health through its own behavioral network rather than farming it out to a separate company. In practice that means your therapy benefits usually sit under the same plan and the same member ID card you already carry, and there is no second card to hunt for.

What will I actually pay?

That depends on your specific Cigna plan, and we will not pretend otherwise.

Most people pay a copay per session. Some plans use coinsurance, where you pay a percentage of the negotiated rate. Some require you to meet a deductible first, which means you pay the negotiated rate until the deductible is met and your copay takes over after that.

Cigna plan designs vary widely, especially employer-sponsored ones. Two people can both hand us a Cigna card and owe very different amounts. We verify your benefits before your first session and tell you what you will owe. No surprise bill afterward.

Do I need a referral?

Usually not. Most Cigna PPO and EPO plans let you see an in-network behavioral health provider without a referral from a primary care doctor. You can simply book.

Some HMO plans are different and do require a referral before outpatient therapy is covered. That is the main exception, and it is easy to miss until a claim gets denied. When we verify your benefits, we check the plan type and tell you before it becomes a problem.

Does Cigna cover online therapy?

Generally yes. Cigna treats video-based virtual counseling as a substitute for a face-to-face session, so on most plans it is covered at the same benefit level as coming into the office. Telephone-only sessions are handled differently by some plans.

If getting across the borough is the thing standing between you and starting, telehealth is available anywhere in New York. We confirm your telehealth benefit when we verify coverage.

Where is the Queens office?

Our Queens office is at 89-14 Parsons Boulevard, Suite 24, 5th Floor, Jamaica, NY 11432.

It serves clients across Jamaica, Hillcrest, Briarwood, Kew Gardens, Fresh Meadows, Jamaica Estates, and the surrounding neighborhoods. You can call us at (646) 493-4007 if you would rather ask a question before booking.

What does therapy here involve?

Every client follows the same clear structure, so you always know what is next. The first session is an intake, where your therapist asks what brought you in and what you want to change. The second is a psychosocial assessment, a fuller picture of your history. The third is where you and your therapist build your treatment plan together.

From there, sessions are weekly. Once a month you complete standardized measures, such as the PHQ-9 and GAD-7, and your therapist reviews the trend with you. If something is not working, the plan changes. Therapy here is measured, not guessed.