Client Portal
MindView Therapy

Telehealth in Rochester

CBT Therapists in Rochester, NY

Structured cognitive behavioral therapy for adults in Rochester, by telehealth, in-network with most major plans.

Or call (646) 493-4007

Choose a time and book. It takes about 30 seconds. Opens our secure client portal.

4.95from 113 reviews

In-network in Rochester, NY

  • UnitedHealthcare
  • Aetna
  • Medicare
  • Oscar Health
  • Meritain Health
  • Oxford Health Plans
  • Cigna
  • Optum
  • Highmark BCBS WNY
  • Univera Healthcare
  • MagnaCare
Check your coverage

Industry-leading, structured care

Progress measured monthly, not guessed at

We respond within one business day

Every clinician state-licensed

Why MindView

Most therapy in Rochester has no structure. Ours has four stages and a scoreboard.

Most practices in Rochester deliver whatever approach the therapist you happened to get was trained in. We run one format for every client, and we measure it.

  1. 01

    Intake

    What is actually going on, rated 0 to 10 as your baseline.

  2. 02

    Your history

    Why it is happening. History, relationships, work, health.

  3. 03

    Treatment plan

    Written and collaborative, built against those causes.

  4. 04

    Monthly review

    Standardized measures, reviewed with you. You see the trend.

A license is where our training starts, not where it ends.

Every clinician is state-licensed before they see a single client. Then they train with us across every modality, and how to match one to the problem in front of them.

What clients say

4.95 averagefrom 113 reviews

  • 5 out of 5 stars

    Great service.

    Alfie N.

    Verified review

  • 5 out of 5 stars

    MindView Therapy has great customer service and is very flexible, with good therapist availability and clear communication of any changes. Genuinely a great place for therapy with zero judgement.

    Kailani M.

    Verified review

  • 5 out of 5 stars

    The support staff was very helpful in assisting me to find the right provider. And the provider they found me is personable, a good listener, has good advice, and appears to be quite knowledgeable. I'm very happy with my decision to go with MindView.

    Kevin R.

    Verified review

  • 5 out of 5 stars

    I truly felt seen, heard and understood by my therapist. Goals and next step expectations were clearly explained for processing.

    Diane S.

    Verified review

  • 5 out of 5 stars

    I had a great onboarding experience with MindView. My therapist took the time to do a really thorough intake, which I appreciated, and the staff keeps communication clear and consistent. Plus, they handled my insurance verification hassle free.

    Jennifer P.

    Verified review

  • 5 out of 5 stars

    I'm new to this therapy place, however the couples therapist we are seeing is amazing so far. She's a great listener and I can't wait to see how much further we can get with her guidance.

    Maritza M.

    Verified review

  • 5 out of 5 stars

    Great therapists, excellent customer service.

    Meta

    Verified review

  • 5 out of 5 stars

    My therapist has been incredibly supportive and compassionate. She creates a safe, welcoming space, and I truly feel heard and understood. I'm very grateful for her guidance. Highly recommend.

    Laura S.

    Verified review

  • 5 out of 5 stars

    The clinician is helpful. I would recommend this to my friends. I can communicate better with my family members. Thanks for your cooperation.

    Sharmin S.

    Verified review

  • 5 out of 5 stars

    The process to find a therapist was very smooth and quick. The intake did take some time, but it was a very thorough process. Overall a great service and very helpful.

    Jorge Z.

    Verified review

  • 5 out of 5 stars

    Helpful, and they let you know everything in advance.

    Naphtali S.

    Verified review

  • 5 out of 5 stars

    MindView Therapy has been wonderful to work with. The team is kind, responsive, and made the entire process feel easy from the start. I always felt heard and supported, and I really appreciate the compassionate care I've received. Highly recommend.

    Angela D.

    Verified review

  • 5 out of 5 stars

    I've had a great experience with MindView. They are easy to communicate with and handle my needs quickly. I've had some great sessions with my therapist and would highly recommend checking them out.

    Kylah B.

    Verified review

  • 5 out of 5 stars

    My therapist has done a great job of teaching me how to translate my thoughts into personal feelings, as well as helpful techniques to deal with my anxiety.

    Ladale N.

    Verified review

  • 5 out of 5 stars

    I cannot say enough good things about my counselor. From the very start she made me feel heard, respected, and supported without judgement. She is a great listener and challenges me to grow in healthy ways.

    Barbara D.

    Verified review

  • 5 out of 5 stars

    She is such a great therapist. She really listens to what you are saying and helps you figure out situations.

    Leah D.

    Verified review

  • 5 out of 5 stars

    The process from start to finish is made so easy. You get assigned to someone quickly and can choose from various time slots to work around your schedule. No sitting on a phone waiting, just quick and to the point with every step.

    Shannon G.

    Verified review

  • 5 out of 5 stars

    I've had such a positive experience with MindView Therapy. The sessions have given me so much clarity and practical tools to handle life's ups and downs. I feel more equipped and confident moving forward. If you are looking for a supportive and insightful therapy experience, I highly recommend them.

    Lucie L.

    Verified review

  • 5 out of 5 stars

    She is an amazing therapist. She understands me and where I am coming from without hesitation. It is a complete judgement-free zone.

    Barbie Z.

    Verified review

  • 5 out of 5 stars

    I've had a really wonderful experience at MindView. My therapist is a great listener and always made me feel heard and understood. I've seen meaningful progress. Would recommend.

    Manana D.

    Verified review

  • 5 out of 5 stars

    Great experience at this practice.

    Honey Y.

    Verified review

  • 5 out of 5 stars

    Kind, helpful, and good at what they do! My therapist is truly one-of-a-kind, and has helped me so much.

    Nick B.

    Verified review

  • 5 out of 5 stars

    Ok, hard to complete documents.

    Karol L.

    Verified review

Anyone comparing therapists in Rochester will see CBT listed on most profiles. That is not much of a filter. The useful question is narrower: does a session have an agenda, will there be something to practice, and how will anyone know in two months whether it worked. Clear answers to those three mean you are getting the protocol.

MindView Therapy provides CBT for adults across Rochester by telehealth throughout New York.

What CBT is

The model treats thought, feeling and behavior as one connected system. Feelings resist direct instruction. Conclusions and actions do not, and changing those changes how you feel.

The protocol part is that conclusions are tested rather than debated. What keeps anxiety and low mood alive is a prediction that never gets checked, and the behavior it produces, avoiding, withdrawing, over-preparing, exists precisely to prevent the check. CBT arranges it deliberately and in survivable steps.

What a session involves

Roughly 50 minutes, structured the same way each week: review the practice, take one real situation apart, learn or sharpen a skill, agree what you will do next.

The work happens on specific moments rather than general subjects. You separate the event from the conclusion you drew about it, then look at what that conclusion made you do. Your treatment plan names the tools: thought records, cognitive restructuring, behavioral activation, graded exposure.

The practice between sessions is where most of the change happens, and it is deliberately small, usually about ten minutes.

What CBT is used for

The evidence is deepest for anxiety and depression, where CBT is a first-line psychological treatment in most clinical guidelines, with specific protocols for panic, social anxiety, phobias, sleep problems and perfectionism.

It is not right for every goal. If understanding the origin of a pattern matters more than changing its present effect, psychodynamic therapy is the better fit and we would rather say so at intake. Read the full method on our cognitive behavioral therapy page.

Who practices it here

CBT is the shared backbone of the clinical team rather than one person’s specialty. Every MindView clinician works with it: Michelle Zak, Seona King, Nirja Mistry, Evelyn Rivas and Jordyn Modelevsky.

Doing this work in Rochester

Rochester has the largest concentrated student population of the upstate cities we serve, spread across several institutions rather than one: RIT enrolls 17,098, the University of Rochester 11,946, and Monroe Community College 7,847 (New York State Education Department, 2024-25, and the University of Rochester Common Data Set 2024-25). The city’s median age is 33.7 and 31.2% of residents are aged 18 to 34 (US Census Bureau, American Community Survey 2020-2024 five-year estimates).

There is one number here that changes a practical recommendation rather than just describing the city. 86.4% of Rochester households have a broadband subscription, the lowest share of the New York cities we serve, several points below Queens at 92.3% (ACS 2020-2024, which measures what households actually subscribe to, not what is available at the address). Most people are fine. A phone call is a workable fallback for a session and it is better to plan that than improvise it. After that the picture widens to the rest of your life, nothing in it compulsory, and a treatment plan gets written jointly, in plain language.

Distance is not the barrier here. Mean travel time to work is 19.3 minutes and only 3.6% of commuters travel an hour or more (ACS 2020-2024). What constrains access is appointment availability rather than geography, which is the gap a telehealth practice licensed statewide is positioned to fill.

How long it takes, and how you will know

A typical course runs roughly 12 to 20 sessions depending on your goals. That is a range and not a promise.

You set a 0 to 10 baseline at intake, and monthly you and your therapist review standardized measures against it. Moving means continue. Flat after a fair trial means something in the plan changes.

Insurance

CBT is billed under the standard psychotherapy codes. There is no separate CBT rate.

We are in-network with UnitedHealthcare, Aetna, Medicare, Oscar Health, Meritain Health, Oxford Health Plans, Cigna, Optum, Highmark BCBS WNY, Univera Healthcare and MagnaCare. We check your plan before the first session and tell you what you will pay.

Questions people ask before booking

My internet drops sometimes. Will that ruin a session? It is worth flagging when you book. A dropped connection is an interruption rather than a disaster, and a phone fallback can be agreed in advance so a session is not lost to it.

Is CBT just positive thinking? No. You are asked to test what you already believe rather than to believe something more pleasant.

I am a student. Does that change anything? Only practically. If you leave New York during breaks, sessions have to pause or be scheduled around it, because your therapist is licensed here and you need to be in the state.

Can I do CBT alongside medication? Yes, and the combination is well supported for moderate to severe anxiety and depression. MindView clinicians do not prescribe, but your therapist can coordinate with your prescriber.

How soon can I start? We are accepting new clients and respond within one business day.

If you are in crisis

If you are having thoughts of harming yourself, do not wait on a booking form. Call or text 988, any hour, free and confidential. If you are in immediate danger, call 911.

How to get started

Book online at choose your therapist or call (646) 493-4007. We are accepting new clients and respond within one business day.

Read the full method on our cognitive behavioral therapy page.

You do not have to figure this out alone.

Choose a time and book. It takes about 30 seconds. Opens our secure client portal.

What CBT helps with

Conditions we treat with cognitive behavioral therapy in Rochester.

Other therapy in Rochester

Every focus below is a dedicated local page, available by telehealth and in-network with most major plans.

Therapy approaches in Rochester

The methods we practice, each with a dedicated local page.

How do I get started?

  1. 1

    Check your insurance

    Most major plans are accepted, and checking takes under a minute.

    See if we take your insurance
  2. 2

    Book online

    Choose a time and book. It takes about 30 seconds.

    Choose your therapist
  3. 3

    Meet your therapist

    Your first session is an intake. Your therapist asks what brought you in, and you set a weekly time together.

Take the first step

You do not have to figure this out alone. Booking takes about 30 seconds.

Book a Session