In-network
Highmark BCBS WNY Therapists in Batavia, NY
In-network for Highmark BCBS WNY members in Batavia, seen online by secure video, with an appointment time built around your week.
Evelyn Rivas
Psychotherapist
Jordyn Modelevsky
Psychotherapist
Nirja Mistry
Psychotherapist
Seona King
Psychotherapist
Mira Mabed
Psychotherapist
Henry Rubin
Psychotherapist
Melanie Rivera
Psychotherapist
Lianna Hallett
Psychotherapist
Cory Gardner
Psychotherapist
Khadijha Zaman
Psychotherapist
Melodie Badillo
Psychotherapist
Michelle Zak
Psychotherapist
Choose a time and send your request. It takes about 30 seconds and one short form.
In-network in Batavia, NY
- UnitedHealthcare
- Aetna
- Medicare
- Oscar Health
- Meritain Health
- Oxford Health Plans
- Cigna
- Optum
- Highmark BCBS WNY
- Univera Healthcare
- MagnaCare
Evelyn Rivas
Psychotherapist
Jordyn Modelevsky
Psychotherapist
Nirja Mistry
Psychotherapist
Seona King
Psychotherapist
Mira Mabed
Psychotherapist
Henry Rubin
Psychotherapist
Melanie Rivera
Psychotherapist
Lianna Hallett
Psychotherapist
Cory Gardner
Psychotherapist
Khadijha Zaman
Psychotherapist
Melodie Badillo
Psychotherapist
Michelle Zak
Psychotherapist
Plan
Highmark BCBS WNY, accepted throughout New York
Sessions are conducted by telehealth.
How sessions happen
By secure video, anywhere in New York State
Availability
Now accepting new clients. Sessions are conducted by telehealth. We respond within one business day.
Industry-leading, structured care
Progress measured monthly, not guessed at
We respond within one business day
Every clinician state-licensed
Why MindView
Most therapy in Batavia has no structure. Ours has four stages and a scoreboard.
Plenty of practices take Highmark BCBS WNY. What you get here is one format for every client: a full intake, a written treatment plan, and standardized measures reviewed with you every month, so you can see whether it is working.
- 01
Intake
What is actually going on, rated 0 to 10 as your baseline.
- 02
Your history
Why it is happening. History, relationships, work, health.
- 03
Treatment plan
Written and collaborative, built against those causes.
- 04
Monthly review
Standardized measures, reviewed with you. You see the trend.
A license is where our training starts, not where it ends.
Every clinician is state-licensed before they see a single client. Then they train with us across every modality, and how to match one to the problem in front of them.
What clients say
4.96 average from 143 reviews
- 5 out of 5 stars
MindView Therapy has great customer service and is very flexible, with good therapist availability and clear communication of any changes. Genuinely a great place for therapy with zero judgement.
Kailani M.
Verified review
- 5 out of 5 stars
The support staff was very helpful in assisting me to find the right provider. And the provider they found me is personable, a good listener, has good advice, and appears to be quite knowledgeable. I'm very happy with my decision to go with MindView.
Kevin R.
Verified review
- 5 out of 5 stars
I truly felt seen, heard and understood by my therapist. Goals and next step expectations were clearly explained for processing.
Diane S.
Verified review
- 5 out of 5 stars
I had a great onboarding experience with MindView. My therapist took the time to do a really thorough intake, which I appreciated, and the staff keeps communication clear and consistent. Plus, they handled my insurance verification hassle free.
Jennifer P.
Verified review
- 5 out of 5 stars
I'm new to this therapy place, however the couples therapist we are seeing is amazing so far. She's a great listener and I can't wait to see how much further we can get with her guidance.
Maritza M.
Verified review
- 5 out of 5 stars
Great therapists, excellent customer service.
Meta
Verified review
- 5 out of 5 stars
My therapist has been incredibly supportive and compassionate. She creates a safe, welcoming space, and I truly feel heard and understood. I'm very grateful for her guidance. Highly recommend.
Laura S.
Verified review
- 5 out of 5 stars
The clinician is helpful. I would recommend this to my friends. I can communicate better with my family members. Thanks for your cooperation.
Sharmin S.
Verified review
- 5 out of 5 stars
The process to find a therapist was very smooth and quick. The intake did take some time, but it was a very thorough process. Overall a great service and very helpful.
Jorge Z.
Verified review
- 5 out of 5 stars
Helpful, and they let you know everything in advance.
Naphtali S.
Verified review
- 5 out of 5 stars
MindView Therapy has been wonderful to work with. The team is kind, responsive, and made the entire process feel easy from the start. I always felt heard and supported, and I really appreciate the compassionate care I've received. Highly recommend.
Angela D.
Verified review
- 5 out of 5 stars
I've had a great experience with MindView. They are easy to communicate with and handle my needs quickly. I've had some great sessions with my therapist and would highly recommend checking them out.
Kylah B.
Verified review
- 5 out of 5 stars
My therapist has done a great job of teaching me how to translate my thoughts into personal feelings, as well as helpful techniques to deal with my anxiety.
Ladale N.
Verified review
- 5 out of 5 stars
I cannot say enough good things about my counselor. From the very start she made me feel heard, respected, and supported without judgement. She is a great listener and challenges me to grow in healthy ways.
Barbara D.
Verified review
- 5 out of 5 stars
She is such a great therapist. She really listens to what you are saying and helps you figure out situations.
Leah D.
Verified review
- 5 out of 5 stars
The process from start to finish is made so easy. You get assigned to someone quickly and can choose from various time slots to work around your schedule. No sitting on a phone waiting, just quick and to the point with every step.
Shannon G.
Verified review
- 5 out of 5 stars
I've had such a positive experience with MindView Therapy. The sessions have given me so much clarity and practical tools to handle life's ups and downs. I feel more equipped and confident moving forward. If you are looking for a supportive and insightful therapy experience, I highly recommend them.
Lucie L.
Verified review
- 5 out of 5 stars
She is an amazing therapist. She understands me and where I am coming from without hesitation. It is a complete judgement-free zone.
Barbie Z.
Verified review
- 5 out of 5 stars
I've had a really wonderful experience at MindView. My therapist is a great listener and always made me feel heard and understood. I've seen meaningful progress. Would recommend.
Manana D.
Verified review
- 5 out of 5 stars
Kind, helpful, and good at what they do! My therapist is truly one-of-a-kind, and has helped me so much.
Nick B.
Verified review
Highmark BCBS WNY in Batavia, in short
MindView Therapy is in-network with Highmark BCBS WNY and sees Batavia adults by secure video anywhere in New York State. Genesee is one of the eight Western New York counties this plan serves. What you owe per session is set out in the plan document your employer or your plan sent you, and we read it with you rather than sending you to find it. We confirm the number before anything is booked.
Genesee County has 1,781 accommodation and food services jobs spread across 124 worksites. That is where the county's irregular hours mostly live, and irregular hours are a bigger obstacle to a course of therapy than any copay is. So the appointment comes first below and the cost comes second, because the cost question already has a document that answers it and the scheduling question does not.
Genesee is one of the eight counties
Highmark BCBS WNY reaches exactly eight Western New York counties: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans and Wyoming. Genesee County is one of them, which is why a card issued in Genesee County carries the same network as one issued in Erie County. MindView is in-network with Highmark BCBS WNY, and Batavia adults are seen by secure video anywhere in New York State, by a clinician licensed in the state.
That answers whether the plan reaches here. It does not answer the two questions that actually decide whether a course of therapy holds together over months: what a session costs, and whether a weekly time can survive a week that does not look like the last one. The second question comes first below, because it is the one without a document already written to answer it.
Being in one of the eight counties is a geographic fact about the plan, not a statement about who in Genesee County holds this specific card. We do not know that, and we are not going to estimate it. What we know is that if your card reads Highmark BCBS WNY, the network reaches your address, and booking works the same way it would for a member in any of the other seven counties.
The document that already has your answer
Your Highmark BCBS WNY summary of benefits already states what outpatient mental health care costs on your specific plan: a copay, a coinsurance percentage, or a deductible not yet met. It was written and mailed to you when the plan was issued, and reading the outpatient mental health line with you is usually faster than explaining the same thing over the phone.
If you have that document in hand, we read it with you before your first session is booked. If you do not, we verify the same information directly with the plan and give you a number, not a range, before anything is scheduled. Either way, the cost question gets settled before the calendar does, which is the order most people expect and rarely get.
That order matters more here than it would for a plan without a state floor under it. New York’s Department of Financial Services requires most commercial plans to cover outpatient mental health care on the same footing as medical care, and to cap a therapy copay at whatever the plan charges for a primary care visit. Reading your document with that floor in mind is part of why we go through it together instead of quoting a generic figure.
1,781 jobs where the week is never the same twice
Genesee County had 1,781 private accommodation and food services jobs in 2025, spread across 124 establishments, 9.9 percent of the county’s 18,052 private jobs. Average annual pay in the sector was $25,391. That figure describes jobs located in Genesee County. It is not a claim about who holds a Highmark BCBS WNY card, and it says nothing about how many people in that sector specifically book with us.
Accommodation and food services is also a sector where a fixed weekly schedule is uncommon by the nature of the work. A rota can shift by day, by shift length, or by a manager filling a gap on short notice, and none of that has anything to do with a person’s coverage or their interest in therapy. We are not guessing at who this describes. We are describing where, in this county, that kind of week is most concentrated.
An appointment that can move
A weekly therapy appointment is a habit built on the same slot landing at the same time. An irregular schedule is the thing most likely to break that habit, well before a copay or a deductible ever does.
The 1,781 jobs concentrated in Genesee County’s accommodation and food services sector are the county’s clearest example of what an unpredictable week looks like, but the same problem shows up for anyone whose hours are set by someone else on short notice, regardless of sector. The honest fix is not willpower. It is structure: a standing weekly appointment that is allowed to move within the same week when a schedule changes, instead of one fixed slot that either holds or breaks.
Handled that way, a moved session stays a moved session. It is not treated as a stopped course of care, and it does not need to be explained or apologized for at the next one. None of this is a claim about who works those jobs or why any one person calls, and it applies whether the reason behind the moving schedule is work-related stress, disrupted sleep from irregular shifts, or something else entirely.
Copay, coinsurance, deductible
A copay is a flat amount owed at each session, set by your plan regardless of the total charge. Coinsurance is a percentage of the allowed session cost, charged once any deductible has been met. A deductible is the amount you pay out of pocket first, before your plan’s cost sharing starts covering its share.
Whichever of the three applies to you, you pay your plan’s share and nothing more. You are never billed the difference between what your plan pays and what a session costs.
New York State also sets a floor here. On a New York-regulated plan, your therapy copay cannot be set higher than your primary care copay. That rule does not reach a plan your employer buys outside New York or funds itself, so we confirm which kind of plan you hold rather than assuming the rule applies to you by default.
A deductible resets once a year, on whatever date your plan year begins, which is not always January 1. If you have already met it through other medical costs before your first session, coinsurance alone may apply from that point on, without another deductible amount stacked in front of it. That is one more reason the document, or a direct check against the plan, settles the question faster than an estimate would.
Starting from here
Genesee County adults come to therapy for the same range of reasons anyone does: anxiety that has gotten louder, depression that has flattened out a normal week, sleep that will not settle after a run of irregular shifts, or ordinary burnout from carrying more than a schedule was built to hold. Some people book without a specific reason attached at all, which is what general therapy is for. None of that requires a diagnosis to book, and none of it requires the reason to sound dramatic before it counts.
Have your Highmark BCBS WNY member ID card ready and book online, which takes about 30 seconds through the therapist matching page. We verify the benefit and confirm the per-session cost, deductible included, before anything is scheduled, and appointment times can be set to fit a week that does not repeat itself. A first session is an intake by secure video: what brought you in, the background that matters to it, what you want different, and a baseline reading using standardized measures that later sessions get checked against. From there, you set a recurring weekly time, built to survive the week you actually have.
See the Batavia location page for the full list of plans covered here, part of statewide coverage across New York.
What Highmark BCBS WNY covers here
- •You pay your plan's copay, coinsurance, or remaining deductible instead of the full session fee. You are never billed the difference.
- •Genesee County is one of the eight Western New York counties Highmark BCBS WNY covers, alongside Allegany, Cattaraugus, Chautauqua, Erie, Niagara, Orleans and Wyoming.
- •Outpatient mental health cost sharing is written into the summary of benefits your plan sent you, and we read that document with you rather than sending you to go find it.
- •On New York-regulated plans, state rules cap your therapy copay at your primary care copay. That rule does not reach a plan your employer buys outside New York or funds itself.
- •We verify your specific plan and give you the per-session cost, deductible included, before anything is scheduled.
How to book with Highmark BCBS WNY
- 1
Have your Highmark BCBS WNY member ID card ready.
- 2
Book online. It takes about 30 seconds, and appointment times can be set to fit a schedule that changes week to week.
- 3
We verify the benefit and confirm the per-session cost before anything is scheduled.
- 4
Your first session is an intake, by secure video from anywhere in New York State.
What does therapy here actually look like?
The first three sessions follow a clear structure, so you always know what is coming next.
- Getting started
Your first session is an intake. Your therapist asks what brought you in and about your history, and you rate the intensity of what you are feeling from 0 to 10. That becomes your baseline. You set a recurring weekly time before you leave.
- Mapping what is behind it
Your therapist walks through your life across stages, looking for the patterns and strengths behind what brought you in. You can decline any question and keep any answer short.
- Writing the plan together
You and your therapist build the plan together. Goals are tied to what you came in for, each with concrete objectives, plus one personal goal that matters to you.
- Ongoing
Weekly sessions work the plan. Once a month you and your therapist review standardized measures together to see whether it is working, and the plan is adjusted from what they show.
Therapy here is measured, not guessed
Once a month you have a measurement-based care review. You complete standardized measures, and your therapist reviews the trend with you. If something is not working, the plan changes. Regular therapy is the work. The review is the navigation system that keeps it pointed at the right target.
Sessions are weekly for the first two months to build a foundation, then frequency is reassessed with you. You set the pace, and you share only what you are comfortable sharing.
Use your Highmark BCBS WNY benefits and get started.
Choose a time and send your request. It takes about 30 seconds and one short form.
Highmark BCBS WNY questions
My hours change every week. Can I really keep a weekly appointment?
Often yes, if the time is allowed to move within the week rather than fixed to one slot. We set a standing time and reschedule inside the same week when your rota changes, so a moved session stays a moved session instead of a stopped course of care.
Where do I find what my plan charges for therapy?
In the summary of benefits your plan sent you, under outpatient mental health. If you have it, we read it with you, which is usually faster than a phone call. If you do not have it, we verify it directly with the plan before you book.
Does Highmark BCBS WNY cover me if the clinician is not in Western New York?
Yes. What matters is that the clinician is licensed in New York State and in your plan's network. Every session is by secure video from wherever you are in the state, not tied to which of the eight counties you live in.
Is the New York copay rule going to apply to my plan?
On New York-regulated plans, your therapy copay cannot be set higher than your primary care copay. That rule does not reach coverage your employer buys outside New York or funds itself, so we confirm which kind of plan you hold rather than assuming the rule applies.
Does MindView have a Batavia office?
No. Every Batavia session is by secure video with a clinician licensed in New York State. Our offices are in Queens, Buffalo and Carmel, Indiana, and they are offices rather than places clients are seen.
Other plans in Batavia
Highmark BCBS WNY in other cities
- Highmark BCBS WNY in Jamestown
- Highmark BCBS WNY in Buffalo
- Highmark BCBS WNY in the Bronx
- Highmark BCBS WNY in Brooklyn
- Highmark BCBS WNY in Manhattan
- Highmark BCBS WNY in Niagara Falls
- Highmark BCBS WNY in Rochester
- Highmark BCBS WNY in Staten Island
- Highmark BCBS WNY in Yonkers
- Highmark BCBS WNY in Queens
- Highmark BCBS WNY in Dunkirk
- Highmark BCBS WNY in Lackawanna
- Highmark BCBS WNY in Lockport
- Highmark BCBS WNY in North Tonawanda
- Highmark BCBS WNY in Olean
- Highmark BCBS WNY in Salamanca
- Highmark BCBS WNY in Tonawanda
- Highmark BCBS WNY in Syracuse
Take the first step
You do not have to figure this out alone. Booking takes about 30 seconds.