In-network
Univera Healthcare Therapists in Rochester, NY
Rochester adults with Univera Healthcare meet a New York-licensed therapist by video, booked in about 30 seconds.
Or call (646) 493-4007
Choose a time and book. It takes about 30 seconds. Opens our secure client portal.
4.95from 113 reviews
In-network in Rochester, NY
- UnitedHealthcare
- Aetna
- Medicare
- Oscar Health
- Meritain Health
- Oxford Health Plans
- Cigna
- Optum
- Highmark BCBS WNY
- Univera Healthcare
- MagnaCare
Plan
Univera Healthcare, accepted throughout New York
Sessions are conducted by telehealth.
How sessions happen
By secure video, anywhere in New York State
Availability
Now accepting new clients. Sessions are conducted by telehealth. We respond within one business day.
Industry-leading, structured care
Progress measured monthly, not guessed at
We respond within one business day
Every clinician state-licensed
Why MindView
Most therapy in Rochester has no structure. Ours has four stages and a scoreboard.
Plenty of practices take Univera Healthcare. What you get here is one format for every client: a full intake, a written treatment plan, and standardized measures reviewed with you every month, so you can see whether it is working.
- 01
Intake
What is actually going on, rated 0 to 10 as your baseline.
- 02
Your history
Why it is happening. History, relationships, work, health.
- 03
Treatment plan
Written and collaborative, built against those causes.
- 04
Monthly review
Standardized measures, reviewed with you. You see the trend.
A license is where our training starts, not where it ends.
Every clinician is state-licensed before they see a single client. Then they train with us across every modality, and how to match one to the problem in front of them.
What clients say
4.95 averagefrom 113 reviews
- 5 out of 5 stars
Great service.
Alfie N.
Verified review
- 5 out of 5 stars
MindView Therapy has great customer service and is very flexible, with good therapist availability and clear communication of any changes. Genuinely a great place for therapy with zero judgement.
Kailani M.
Verified review
- 5 out of 5 stars
The support staff was very helpful in assisting me to find the right provider. And the provider they found me is personable, a good listener, has good advice, and appears to be quite knowledgeable. I'm very happy with my decision to go with MindView.
Kevin R.
Verified review
- 5 out of 5 stars
I truly felt seen, heard and understood by my therapist. Goals and next step expectations were clearly explained for processing.
Diane S.
Verified review
- 5 out of 5 stars
I had a great onboarding experience with MindView. My therapist took the time to do a really thorough intake, which I appreciated, and the staff keeps communication clear and consistent. Plus, they handled my insurance verification hassle free.
Jennifer P.
Verified review
- 5 out of 5 stars
I'm new to this therapy place, however the couples therapist we are seeing is amazing so far. She's a great listener and I can't wait to see how much further we can get with her guidance.
Maritza M.
Verified review
- 5 out of 5 stars
Great therapists, excellent customer service.
Meta
Verified review
- 5 out of 5 stars
My therapist has been incredibly supportive and compassionate. She creates a safe, welcoming space, and I truly feel heard and understood. I'm very grateful for her guidance. Highly recommend.
Laura S.
Verified review
- 5 out of 5 stars
The clinician is helpful. I would recommend this to my friends. I can communicate better with my family members. Thanks for your cooperation.
Sharmin S.
Verified review
- 5 out of 5 stars
The process to find a therapist was very smooth and quick. The intake did take some time, but it was a very thorough process. Overall a great service and very helpful.
Jorge Z.
Verified review
- 5 out of 5 stars
Helpful, and they let you know everything in advance.
Naphtali S.
Verified review
- 5 out of 5 stars
MindView Therapy has been wonderful to work with. The team is kind, responsive, and made the entire process feel easy from the start. I always felt heard and supported, and I really appreciate the compassionate care I've received. Highly recommend.
Angela D.
Verified review
- 5 out of 5 stars
I've had a great experience with MindView. They are easy to communicate with and handle my needs quickly. I've had some great sessions with my therapist and would highly recommend checking them out.
Kylah B.
Verified review
- 5 out of 5 stars
My therapist has done a great job of teaching me how to translate my thoughts into personal feelings, as well as helpful techniques to deal with my anxiety.
Ladale N.
Verified review
- 5 out of 5 stars
I cannot say enough good things about my counselor. From the very start she made me feel heard, respected, and supported without judgement. She is a great listener and challenges me to grow in healthy ways.
Barbara D.
Verified review
- 5 out of 5 stars
She is such a great therapist. She really listens to what you are saying and helps you figure out situations.
Leah D.
Verified review
- 5 out of 5 stars
The process from start to finish is made so easy. You get assigned to someone quickly and can choose from various time slots to work around your schedule. No sitting on a phone waiting, just quick and to the point with every step.
Shannon G.
Verified review
- 5 out of 5 stars
I've had such a positive experience with MindView Therapy. The sessions have given me so much clarity and practical tools to handle life's ups and downs. I feel more equipped and confident moving forward. If you are looking for a supportive and insightful therapy experience, I highly recommend them.
Lucie L.
Verified review
- 5 out of 5 stars
She is an amazing therapist. She understands me and where I am coming from without hesitation. It is a complete judgement-free zone.
Barbie Z.
Verified review
- 5 out of 5 stars
I've had a really wonderful experience at MindView. My therapist is a great listener and always made me feel heard and understood. I've seen meaningful progress. Would recommend.
Manana D.
Verified review
- 5 out of 5 stars
Great experience at this practice.
Honey Y.
Verified review
- 5 out of 5 stars
Kind, helpful, and good at what they do! My therapist is truly one-of-a-kind, and has helped me so much.
Nick B.
Verified review
- 5 out of 5 stars
Ok, hard to complete documents.
Karol L.
Verified review
Univera Healthcare in Rochester, in short
MindView Therapy is in-network with Univera Healthcare for Rochester clients, seen by secure video anywhere in New York State. You pay your plan's copay or coinsurance rather than the full session fee, and we verify your benefits before your first session. We do not have a Rochester office, and we are accepting new clients now.
Univera Healthcare is a Western New York plan, and Rochester sits close enough to its home turf that Univera cards are a regular sight here. Ours is a simple offer for the people carrying one. In-network therapy, by secure video anywhere in New York State, with your per-session cost verified and told to you before the first appointment.
Univera coverage works here
MindView Therapy is in-network with Univera Healthcare, and Rochester clients with a Univera card are seen by secure video anywhere in New York State, cost confirmed first.
A Western New York plan in a Finger Lakes city
Univera Healthcare is headquartered in the Buffalo area and serves Western New York, which puts Rochester within its everyday reach. Cards arrive in Rochester wallets through employers, through family coverage, and through individual purchase. For therapy purposes the only question a Univera card raises is the same one every plan raises: what is your share per session? We answer it with a verification run against your actual plan, delivered to you as a number before your first appointment.
Therapy on a partner’s plan, privately
A pattern we see often in Rochester: one partner carries the household’s coverage through work, and the other, insured as a spouse or partner on that plan, wants therapy of their own. It works cleanly, and it stays private. Being a covered dependent gives you the full behavioral health benefit; the sessions belong to you alone. Plan records show that covered care happened, not what was said in it. Confidentiality in therapy is not a courtesy, it is the professional obligation our clinicians operate under, with only the narrow safety exceptions that apply everywhere in the field. If worry about a partner reading into things has kept you from starting, that worry deserves this paragraph.
Around the city’s second anchor
Rochester Regional Health, the city’s other major hospital system, anchors a workforce of thousands on the east side of the health economy, and Western New York regional coverage circulates widely in that orbit. Health-sector schedules, twelve-hour shifts, rotating weekends, are precisely the schedules a fixed office appointment fails. Video sessions from home, a car, or a private room mid-shift-break are how therapy survives that calendar.
Stating the obvious about geography
No MindView office exists in Rochester; Buffalo, about 75 miles down the road, has our nearest one. Rochester care is video care. The comparison research on video versus in-person therapy has generally found equivalent results for outpatient concerns like the ones we see most: anxiety, depression, grief, and relationship strain.
The method, in one paragraph
Care opens with an intake ending in a 0 to 10 baseline rating. Every question in the early work is optional, and the treatment plan is one you co-author. It continues weekly, measured monthly by standardized measures scores you review together. When numbers flatline, the plan is revised rather than repeated. Structure is the product; drift is the thing you are not paying for. If you and your partner are weighing whether to run therapy through the Univera plan or a second plan in the household, tell us during booking; pricing a session under each is a five-minute exercise on our side and often settles the choice.
The full plan list, one household at a time
Univera is one of eleven New York plans here: UnitedHealthcare, Aetna, Medicare, Oscar Health, Meritain Health, Oxford Health Plans, Cigna, Optum, Highmark BCBS WNY, Univera Healthcare and MagnaCare. Households carrying two plans can have us price both. City context: Rochester.
Next step
The secure client portal needs about 30 seconds and your Univera card. We verify, quote, and set your weekly slot. Replies within one business day; new clients accepted. Or call (646) 493-4007.
What Univera Healthcare covers here
- •Because we are in-network, you owe your plan's copay, coinsurance, or remaining deductible rather than the full session rate. You are not billed the difference.
- •New York State law requires most commercial plans to cover mental health services comparably to medical services. Outpatient therapy is a covered benefit.
- •Most Univera plans allow self-referral to an in-network behavioral health provider. We confirm the rules for your specific product when we verify benefits.
- •Behavioral telehealth is how we see Rochester clients, and it is covered on most plans. We confirm the benefit level for your specific plan before your first session.
How to book with Univera Healthcare
- 1
Have your Univera Healthcare member ID card ready.
- 2
Book a session online through our secure client portal. It takes about 30 seconds.
- 3
We verify your behavioral health benefits and confirm what you will owe before your first appointment.
- 4
Come to your first session, which is an intake, by secure video from wherever you are. If your coverage details change, we tell you before it costs you anything.
What we treat
What does therapy here actually look like?
The first three sessions follow a clear structure, so you always know what is coming next.
- Getting started
Your first session is an intake. Your therapist asks what brought you in and about your history, and you rate the intensity of what you are feeling from 0 to 10. That becomes your baseline. You set a recurring weekly time before you leave.
- Mapping what is behind it
Your therapist walks through your life across stages, looking for the patterns and strengths behind what brought you in. You can decline any question and keep any answer short.
- Writing the plan together
You and your therapist build the plan together. Goals are tied to what you came in for, each with concrete objectives, plus one personal goal that matters to you.
- Ongoing
Weekly sessions work the plan. Once a month you and your therapist review standardized measures together to see whether it is working, and the plan is adjusted from what they show.
Therapy here is measured, not guessed
Once a month you have a measurement-based care review. You complete standardized measures, and your therapist reviews the trend with you. If something is not working, the plan changes. Regular therapy is the work. The review is the navigation system that keeps it pointed at the right target.
Sessions are weekly for the first two months to build a foundation, then frequency is reassessed with you. You set the pace, and you share only what you are comfortable sharing.
Use your Univera Healthcare benefits and get started.
Choose a time and book. It takes about 30 seconds. Opens our secure client portal.
Univera Healthcare questions
Is MindView Therapy in-network with Univera Healthcare in Rochester?
Yes. Univera members in Rochester are in-network with us and meet their New York licensed therapist by secure video from anywhere in the state.
Do you have an office in Rochester?
We do not, and the page says so up front on purpose. Rochester sessions run by secure video; our nearest physical office is in Buffalo, about 75 miles away.
What will therapy cost me with Univera?
The copay or coinsurance your plan defines, behind any deductible not yet met, and never the full session fee. We verify your plan and quote the number before your first session.
Can I use my spouse's Univera plan for my own therapy?
If you are covered as a spouse or partner on the plan, yes, and the therapy is entirely your own. Your sessions and what you say in them stay between you and your therapist; the plan simply processes its share of in-network sessions.
Will my partner see what my sessions were about?
No. Plan paperwork reflects that covered services occurred, not what was discussed. Therapy content is confidential, and our clinicians hold to that strictly, with the narrow legal exceptions around safety that apply to all therapy.
How soon can I be seen?
Replies land within one business day, booking takes roughly 30 seconds online, and new clients are welcome.
Other plans in Rochester
Univera Healthcare in other cities
Take the first step
You do not have to figure this out alone. Booking takes about 30 seconds.