Client Portal
MindView Therapy

Plan

Cigna, accepted throughout New York and Indiana

Sessions are conducted by telehealth.

How sessions happen

By secure video, anywhere in Indiana

Availability

Now accepting new clients. Sessions are conducted by telehealth. We respond within one business day.

Industry-leading, structured care

Progress measured monthly, not guessed at

We respond within one business day

Every clinician state-licensed

Why MindView

Most therapy in Richmond has no structure. Ours has four stages and a scoreboard.

Plenty of practices take Cigna. What you get here is one format for every client: a full intake, a written treatment plan, and standardized measures reviewed with you every month, so you can see whether it is working.

  1. 01

    Intake

    What is actually going on, rated 0 to 10 as your baseline.

  2. 02

    Your history

    Why it is happening. History, relationships, work, health.

  3. 03

    Treatment plan

    Written and collaborative, built against those causes.

  4. 04

    Monthly review

    Standardized measures, reviewed with you. You see the trend.

A license is where our training starts, not where it ends.

Every clinician is state-licensed before they see a single client. Then they train with us across every modality, and how to match one to the problem in front of them.

What clients say

4.95 averagefrom 113 reviews

  • 5 out of 5 stars

    Great service.

    Alfie N.

    Verified review

  • 5 out of 5 stars

    MindView Therapy has great customer service and is very flexible, with good therapist availability and clear communication of any changes. Genuinely a great place for therapy with zero judgement.

    Kailani M.

    Verified review

  • 5 out of 5 stars

    The support staff was very helpful in assisting me to find the right provider. And the provider they found me is personable, a good listener, has good advice, and appears to be quite knowledgeable. I'm very happy with my decision to go with MindView.

    Kevin R.

    Verified review

  • 5 out of 5 stars

    I truly felt seen, heard and understood by my therapist. Goals and next step expectations were clearly explained for processing.

    Diane S.

    Verified review

  • 5 out of 5 stars

    I had a great onboarding experience with MindView. My therapist took the time to do a really thorough intake, which I appreciated, and the staff keeps communication clear and consistent. Plus, they handled my insurance verification hassle free.

    Jennifer P.

    Verified review

  • 5 out of 5 stars

    I'm new to this therapy place, however the couples therapist we are seeing is amazing so far. She's a great listener and I can't wait to see how much further we can get with her guidance.

    Maritza M.

    Verified review

  • 5 out of 5 stars

    Great therapists, excellent customer service.

    Meta

    Verified review

  • 5 out of 5 stars

    My therapist has been incredibly supportive and compassionate. She creates a safe, welcoming space, and I truly feel heard and understood. I'm very grateful for her guidance. Highly recommend.

    Laura S.

    Verified review

  • 5 out of 5 stars

    The clinician is helpful. I would recommend this to my friends. I can communicate better with my family members. Thanks for your cooperation.

    Sharmin S.

    Verified review

  • 5 out of 5 stars

    The process to find a therapist was very smooth and quick. The intake did take some time, but it was a very thorough process. Overall a great service and very helpful.

    Jorge Z.

    Verified review

  • 5 out of 5 stars

    Helpful, and they let you know everything in advance.

    Naphtali S.

    Verified review

  • 5 out of 5 stars

    MindView Therapy has been wonderful to work with. The team is kind, responsive, and made the entire process feel easy from the start. I always felt heard and supported, and I really appreciate the compassionate care I've received. Highly recommend.

    Angela D.

    Verified review

  • 5 out of 5 stars

    I've had a great experience with MindView. They are easy to communicate with and handle my needs quickly. I've had some great sessions with my therapist and would highly recommend checking them out.

    Kylah B.

    Verified review

  • 5 out of 5 stars

    My therapist has done a great job of teaching me how to translate my thoughts into personal feelings, as well as helpful techniques to deal with my anxiety.

    Ladale N.

    Verified review

  • 5 out of 5 stars

    I cannot say enough good things about my counselor. From the very start she made me feel heard, respected, and supported without judgement. She is a great listener and challenges me to grow in healthy ways.

    Barbara D.

    Verified review

  • 5 out of 5 stars

    She is such a great therapist. She really listens to what you are saying and helps you figure out situations.

    Leah D.

    Verified review

  • 5 out of 5 stars

    The process from start to finish is made so easy. You get assigned to someone quickly and can choose from various time slots to work around your schedule. No sitting on a phone waiting, just quick and to the point with every step.

    Shannon G.

    Verified review

  • 5 out of 5 stars

    I've had such a positive experience with MindView Therapy. The sessions have given me so much clarity and practical tools to handle life's ups and downs. I feel more equipped and confident moving forward. If you are looking for a supportive and insightful therapy experience, I highly recommend them.

    Lucie L.

    Verified review

  • 5 out of 5 stars

    She is an amazing therapist. She understands me and where I am coming from without hesitation. It is a complete judgement-free zone.

    Barbie Z.

    Verified review

  • 5 out of 5 stars

    I've had a really wonderful experience at MindView. My therapist is a great listener and always made me feel heard and understood. I've seen meaningful progress. Would recommend.

    Manana D.

    Verified review

  • 5 out of 5 stars

    Great experience at this practice.

    Honey Y.

    Verified review

  • 5 out of 5 stars

    Kind, helpful, and good at what they do! My therapist is truly one-of-a-kind, and has helped me so much.

    Nick B.

    Verified review

  • 5 out of 5 stars

    Ok, hard to complete documents.

    Karol L.

    Verified review

Cigna in Richmond, in short

Yes, MindView Therapy takes Cigna in Richmond. Sessions are by secure video statewide, and your exact cost is confirmed with you before your first appointment.

We are. Booking takes about 30 seconds, and we verify your benefit before your first session.

Does MindView take Cigna in Richmond?

Yes. MindView Therapy is in-network with Cigna, and we see Richmond clients by secure video anywhere in Indiana.

In-network is the part that decides the price. Cigna has a negotiated rate with us, so you pay your plan’s copay or coinsurance rather than the full session fee, and you are never billed the difference.

Equally important honesty: we do not have a Richmond office. Our Indiana practice is based in Carmel, about 75 miles away. Every Richmond session happens by video.

Therapy in Richmond, specifically

Richmond sits on the Ohio border where Gennett Records once cut some of the earliest jazz sides, a city with more history than therapy availability. Our Carmel office is 75 miles west; secure video closes the distance, with same-week responses and benefits confirmed before the first session.

From the Depot District out to Centerville, Wayne County brings us working families and a lot of caregivers, people holding aging parents, jobs, and households at once. Caregiver burnout, grief, and anxiety that has stopped having an obvious trigger are what they most often name.

What will I actually pay?

One Cigna habit worth adopting: read the behavioral health line of your plan rather than the medical one, since the two can carry different copays. Flat copays are most common, with coinsurance and deductible-first designs also in circulation.

We verify your benefits before your first session and tell you what you will owe. No statement-shock afterward.

Who you would work with

Indiana sessions are with our Indiana-licensed therapist, and we work with adults (18+). Because the license is statewide, a Richmond client gets the same therapist, the same structure, and the same insurance network as a client sitting a mile from our Carmel base.

The shape of care here

The shape of the work is stated up front. Your first session is an intake where what brought you in gets named and rated 0 to 10. The early work goes across your history, with a standing right to skip anything, and the treatment plan is built jointly and includes a goal that matters to you personally.

What follows is a weekly cadence plus a monthly review of standardized measures. Nothing drifts: if the measures stall, the plan is revised rather than re-run.

Your behavioral health copay may not match your medical copay

One quiet Cigna quirk: the behavioral health copay is set separately from the medical specialist copay, and on some plans the numbers differ. Members assume the copay they pay a dermatologist applies to therapy, and it may not, in either direction. We verify the behavioral figure specifically and tell you before your first session.

What the evidence says about telehealth therapy

For anxiety, depression, and the other concerns an outpatient practice treats, research has generally found video therapy comparable to the same therapy delivered face to face. We keep the claim exactly that size when talking to Richmond clients.

The part we control is whether YOUR therapy is working, which is why every month you complete standardized measures and review the trend with your therapist. Working means the numbers move. Not working means the plan changes.

What else do you take in Indiana?

Our Indiana network list is short and fully verified: Cigna, plus Aetna and Anthem Blue Cross and Blue Shield. Carrying two of them in Richmond, through a spouse’s employer for instance, means we can check which plan makes therapy cheaper for you.

Booking takes about 30 seconds

Start at our secure client portal, about 30 seconds, then we take over: your Cigna benefits verified, your per-session cost confirmed, your weekly time scheduled.

Accepting new clients now, with responses within one business day. If a phone call is easier, (646) 493-4007 reaches a person.

What Cigna covers here

  • myCigna shows the behavioral health benefit separately from medical. That is the line that governs therapy, and the one we verify.
  • Your behavioral health copay is not always the same as your medical specialist copay. We check the therapy figure specifically.
  • In-network means the negotiated rate protects you. You pay your plan's copay, coinsurance, or remaining deductible, and the difference is never billed to you.
  • Every plan is verified before the first appointment, so your Richmond session cost is a known figure, not an estimate.

How to book with Cigna

  1. 1

    Book online and choose a time, about 30 seconds.

  2. 2

    We run the benefits check on your specific plan and tell you your per-session cost up front.

  3. 3

    Meet by secure video for the intake. If your coverage ever changes, you hear it from us before it costs you anything.

What does therapy here actually look like?

The first three sessions follow a clear structure, so you always know what is coming next.

  1. Getting started

    Your first session is an intake. Your therapist asks what brought you in and about your history, and you rate the intensity of what you are feeling from 0 to 10. That becomes your baseline. You set a recurring weekly time before you leave.

  2. Mapping what is behind it

    Your therapist walks through your life across stages, looking for the patterns and strengths behind what brought you in. You can decline any question and keep any answer short.

  3. Writing the plan together

    You and your therapist build the plan together. Goals are tied to what you came in for, each with concrete objectives, plus one personal goal that matters to you.

  4. Ongoing

    Weekly sessions work the plan. Once a month you and your therapist review standardized measures together to see whether it is working, and the plan is adjusted from what they show.

Therapy here is measured, not guessed

Once a month you have a measurement-based care review. You complete standardized measures, and your therapist reviews the trend with you. If something is not working, the plan changes. Regular therapy is the work. The review is the navigation system that keeps it pointed at the right target.

Sessions are weekly for the first two months to build a foundation, then frequency is reassessed with you. You set the pace, and you share only what you are comfortable sharing.

Use your Cigna benefits and get started.

Choose a time and book. It takes about 30 seconds. Opens our secure client portal.

Cigna questions

Is MindView Therapy in-network with Cigna in Richmond?

Yes. We are in-network with Cigna and see Richmond clients by secure video anywhere in Indiana. Our clinician is licensed in Indiana, which is what makes statewide care lawful.

Do you have an office in Richmond?

No, and we say so plainly. Our Indiana base is in Carmel, roughly 75 miles from Richmond, and Richmond clients are seen by secure video, which Indiana licensure permits statewide.

What does in-network with Cigna mean for my bill?

It means the negotiated rate applies, so you owe your plan's copay or coinsurance, with any unmet deductible first, and never the difference between our fee and the negotiated rate.

Do I need a referral or prior authorization with Cigna?

Most Cigna plans allow direct access to an in-network behavioral health provider. Some designs require a referral or prior authorization for outpatient care, so we check yours during the benefit verification rather than finding out from a denied claim.

What will therapy cost me with Cigna?

The in-network arrangement means you owe your plan's copay or coinsurance, never the full fee, though a deductible may apply before either. We verify your plan and confirm the exact amount before you are seen.

Are you actually taking new clients?

Yes. We respond within one business day, booking online takes about 30 seconds, and your benefits are verified before your first appointment.

I cross into Ohio all the time. Does that affect therapy?

Only during the session itself. Our clinician is licensed in Indiana, so you need to be physically in Indiana while the session happens. From home in Richmond is exactly right; from across the line, we reschedule.

Take the first step

You do not have to figure this out alone. Booking takes about 30 seconds.

Book a Session