Client Portal
MindView Therapy

Plan

Cigna, accepted throughout New York and Indiana

Sessions are conducted by telehealth.

How sessions happen

By secure video, anywhere in Indiana

Availability

Now accepting new clients. Sessions are conducted by telehealth. We respond within one business day.

Industry-leading, structured care

Progress measured monthly, not guessed at

We respond within one business day

Every clinician state-licensed

Why MindView

Most therapy in Merrillville has no structure. Ours has four stages and a scoreboard.

Plenty of practices take Cigna. What you get here is one format for every client: a full intake, a written treatment plan, and standardized measures reviewed with you every month, so you can see whether it is working.

  1. 01

    Intake

    What is actually going on, rated 0 to 10 as your baseline.

  2. 02

    Your history

    Why it is happening. History, relationships, work, health.

  3. 03

    Treatment plan

    Written and collaborative, built against those causes.

  4. 04

    Monthly review

    Standardized measures, reviewed with you. You see the trend.

A license is where our training starts, not where it ends.

Every clinician is state-licensed before they see a single client. Then they train with us across every modality, and how to match one to the problem in front of them.

What clients say

4.95 averagefrom 113 reviews

  • 5 out of 5 stars

    Great service.

    Alfie N.

    Verified review

  • 5 out of 5 stars

    MindView Therapy has great customer service and is very flexible, with good therapist availability and clear communication of any changes. Genuinely a great place for therapy with zero judgement.

    Kailani M.

    Verified review

  • 5 out of 5 stars

    The support staff was very helpful in assisting me to find the right provider. And the provider they found me is personable, a good listener, has good advice, and appears to be quite knowledgeable. I'm very happy with my decision to go with MindView.

    Kevin R.

    Verified review

  • 5 out of 5 stars

    I truly felt seen, heard and understood by my therapist. Goals and next step expectations were clearly explained for processing.

    Diane S.

    Verified review

  • 5 out of 5 stars

    I had a great onboarding experience with MindView. My therapist took the time to do a really thorough intake, which I appreciated, and the staff keeps communication clear and consistent. Plus, they handled my insurance verification hassle free.

    Jennifer P.

    Verified review

  • 5 out of 5 stars

    I'm new to this therapy place, however the couples therapist we are seeing is amazing so far. She's a great listener and I can't wait to see how much further we can get with her guidance.

    Maritza M.

    Verified review

  • 5 out of 5 stars

    Great therapists, excellent customer service.

    Meta

    Verified review

  • 5 out of 5 stars

    My therapist has been incredibly supportive and compassionate. She creates a safe, welcoming space, and I truly feel heard and understood. I'm very grateful for her guidance. Highly recommend.

    Laura S.

    Verified review

  • 5 out of 5 stars

    The clinician is helpful. I would recommend this to my friends. I can communicate better with my family members. Thanks for your cooperation.

    Sharmin S.

    Verified review

  • 5 out of 5 stars

    The process to find a therapist was very smooth and quick. The intake did take some time, but it was a very thorough process. Overall a great service and very helpful.

    Jorge Z.

    Verified review

  • 5 out of 5 stars

    Helpful, and they let you know everything in advance.

    Naphtali S.

    Verified review

  • 5 out of 5 stars

    MindView Therapy has been wonderful to work with. The team is kind, responsive, and made the entire process feel easy from the start. I always felt heard and supported, and I really appreciate the compassionate care I've received. Highly recommend.

    Angela D.

    Verified review

  • 5 out of 5 stars

    I've had a great experience with MindView. They are easy to communicate with and handle my needs quickly. I've had some great sessions with my therapist and would highly recommend checking them out.

    Kylah B.

    Verified review

  • 5 out of 5 stars

    My therapist has done a great job of teaching me how to translate my thoughts into personal feelings, as well as helpful techniques to deal with my anxiety.

    Ladale N.

    Verified review

  • 5 out of 5 stars

    I cannot say enough good things about my counselor. From the very start she made me feel heard, respected, and supported without judgement. She is a great listener and challenges me to grow in healthy ways.

    Barbara D.

    Verified review

  • 5 out of 5 stars

    She is such a great therapist. She really listens to what you are saying and helps you figure out situations.

    Leah D.

    Verified review

  • 5 out of 5 stars

    The process from start to finish is made so easy. You get assigned to someone quickly and can choose from various time slots to work around your schedule. No sitting on a phone waiting, just quick and to the point with every step.

    Shannon G.

    Verified review

  • 5 out of 5 stars

    I've had such a positive experience with MindView Therapy. The sessions have given me so much clarity and practical tools to handle life's ups and downs. I feel more equipped and confident moving forward. If you are looking for a supportive and insightful therapy experience, I highly recommend them.

    Lucie L.

    Verified review

  • 5 out of 5 stars

    She is an amazing therapist. She understands me and where I am coming from without hesitation. It is a complete judgement-free zone.

    Barbie Z.

    Verified review

  • 5 out of 5 stars

    I've had a really wonderful experience at MindView. My therapist is a great listener and always made me feel heard and understood. I've seen meaningful progress. Would recommend.

    Manana D.

    Verified review

  • 5 out of 5 stars

    Great experience at this practice.

    Honey Y.

    Verified review

  • 5 out of 5 stars

    Kind, helpful, and good at what they do! My therapist is truly one-of-a-kind, and has helped me so much.

    Nick B.

    Verified review

  • 5 out of 5 stars

    Ok, hard to complete documents.

    Karol L.

    Verified review

Cigna in Merrillville, in short

MindView Therapy is in-network with Cigna for Merrillville clients. Sessions are held by secure video anywhere in Indiana, you pay your plan's copay or coinsurance, and we verify the benefit before your first session.

The short version for Merrillville Cigna members: we are in-network with Cigna, we are accepting new clients, and sessions run by secure video from wherever you are in Indiana.

Does MindView take Cigna in Merrillville?

Yes. MindView Therapy is in-network with Cigna, and we see Merrillville clients by secure video anywhere in Indiana.

In-network is the part that decides the price. Cigna has a negotiated rate with us, so you pay your plan’s copay or coinsurance rather than the full session fee, and you are never billed the difference.

Equally important honesty: we do not have a Merrillville office. Our Indiana practice is based in Carmel, about 140 miles away. Every Merrillville session happens by video.

The money question, answered honestly

The typical Cigna arrangement is a flat copay per session on the behavioral health benefit. Some plans use coinsurance instead, and deductible-first designs have you pay the negotiated rate until the deductible is met. We confirm which design your plan uses.

Whatever design your plan uses, you hear the number from us before the first session, not from a statement afterward.

Why video therapy fits Merrillville

Merrillville is Lake County’s crossroads, the US 30 corridor of stores, clinics, and offices where much of Northwest Indiana works. Retail and healthcare scheduling is the enemy of a standing appointment, and video therapy is the workaround: the session moves with the schedule. Carmel, our office base, is 140 miles away and irrelevant to the routine.

We hear from the people who staff the corridor, nurses, retail managers, service workers, and from Winfield and Ross Township families around it. Burnout with a customer-service face, anxiety that spikes at schedule postings, and depression that grew quietly under both are the recurring stories.

Video therapy, measured rather than assumed

Two honest sentences about the format: comparative research on video versus office-delivered therapy has generally found similar outcomes for common outpatient concerns, and telehealth is not right for every situation, if you need more care than weekly outpatient sessions provide, we say so and help you find it, including from Merrillville.

Then the part most practices skip: monthly standardized measures, reviewed with you, so “is this working” is a question with data behind it.

Referrals and prior authorization on Cigna plans

Most Cigna plans let you book an in-network behavioral health provider directly. A minority of designs require a referral or prior authorization for outpatient therapy, and finding that out from a denied claim is the worst way. We check it during the benefits verification, before your first Merrillville appointment is ever billed.

A structure you can see from the outside

No mystery about the method. Your first appointment is the intake: what brought you in, the relevant history, and a 0 to 10 intensity rating that becomes your baseline number. The early work widens the conversation across your life, every question optional. The treatment plan is written together, in language you chose, with objectives specific enough to check.

After those three sessions the rhythm is weekly, and once a month the standardized measures tell both of you whether the plan deserves to survive unchanged.

Who is on the other side of the screen?

A therapist licensed in Indiana, seeing adults (18+) only. Merrillville clients start the same way every Indiana client does, by secure video, at a standing weekly time that fits around real schedules, and you keep the same therapist week to week.

What else do you take in Indiana?

For Indiana we are in-network with exactly three plans: Cigna, Aetna, and Anthem Blue Cross and Blue Shield. If your Merrillville household has access to more than one, the benefits check can cover both so you start on the cheaper one.

From Merrillville to a first session

Here is the entire distance between reading this and starting: our secure client portal, about 30 seconds, your Cigna card within reach. We handle the rest, benefits verified, cost confirmed in advance, weekly time reserved.

Accepting new clients from Merrillville and across Indiana, with replies inside one business day. The phone route works too: (646) 493-4007.

What Cigna covers here

  • myCigna shows the behavioral health benefit separately from medical. That is the line that governs therapy, and the one we verify.
  • Your behavioral health copay is not always the same as your medical specialist copay. We check the therapy figure specifically.
  • Because we are in-network, Cigna's negotiated rate applies. Your share is the copay, coinsurance, or unmet deductible your plan sets, not the full session fee.
  • Benefits verification happens before you are ever seen. You get the real number first, and any coverage change reaches you from us before it reaches a bill.

How to book with Cigna

  1. 1

    Reserve your spot through the secure online portal; choosing a time takes roughly 30 seconds.

  2. 2

    Your benefits get verified before you are seen, so the first number you hear is the real one.

  3. 3

    Start with an intake session by secure video, from home in Merrillville or anywhere else in Indiana.

What does therapy here actually look like?

The first three sessions follow a clear structure, so you always know what is coming next.

  1. Getting started

    Your first session is an intake. Your therapist asks what brought you in and about your history, and you rate the intensity of what you are feeling from 0 to 10. That becomes your baseline. You set a recurring weekly time before you leave.

  2. Mapping what is behind it

    Your therapist walks through your life across stages, looking for the patterns and strengths behind what brought you in. You can decline any question and keep any answer short.

  3. Writing the plan together

    You and your therapist build the plan together. Goals are tied to what you came in for, each with concrete objectives, plus one personal goal that matters to you.

  4. Ongoing

    Weekly sessions work the plan. Once a month you and your therapist review standardized measures together to see whether it is working, and the plan is adjusted from what they show.

Therapy here is measured, not guessed

Once a month you have a measurement-based care review. You complete standardized measures, and your therapist reviews the trend with you. If something is not working, the plan changes. Regular therapy is the work. The review is the navigation system that keeps it pointed at the right target.

Sessions are weekly for the first two months to build a foundation, then frequency is reassessed with you. You set the pace, and you share only what you are comfortable sharing.

Use your Cigna benefits and get started.

Choose a time and book. It takes about 30 seconds. Opens our secure client portal.

Cigna questions

Is MindView Therapy in-network with Cigna in Merrillville?

Yes. We are in-network with Cigna, and Merrillville sessions are held by secure video under our clinician's Indiana license, so where you live in the state is not a limit.

Do you have an office in Merrillville?

No, and we say so plainly. Our Indiana base is in Carmel, roughly 140 miles from Merrillville, and Merrillville clients are seen by secure video, which Indiana licensure permits statewide.

What does in-network with Cigna mean for my bill?

It means the negotiated rate applies, so you owe your plan's copay or coinsurance, with any unmet deductible first, and never the difference between our fee and the negotiated rate.

What will therapy cost me with Cigna?

You pay your plan's copay or coinsurance rather than the full session fee, and any unmet deductible may apply first. Costs vary by plan, so we verify your benefits and tell you the number before your first session.

Who provides therapy for Indiana clients?

Our Indiana-licensed therapist, by secure video, anywhere in the state. You keep the same therapist week to week, and the full bio is on our team page.

Does commuting into Illinois complicate therapy from Merrillville?

Not much, but there is one licensure rule: each session has to happen while you are physically in Indiana. Home in Merrillville qualifies; an Illinois workplace does not, so cross-border commuters here usually take early or evening slots.

Take the first step

You do not have to figure this out alone. Booking takes about 30 seconds.

Book a Session