In-network
Highmark BCBS Therapists
MindView Therapy is in-network with Highmark Blue Cross Blue Shield in New York, at our Buffalo office and by telehealth statewide. That includes Highmark cards issued outside Western New York, which typically route through the BlueCard program. You pay your plan's copay or coinsurance, and we verify benefits first.
Booking takes about two minutes. It is a short form, mostly checkboxes. Opens our secure client portal.
Where we accept Highmark BCBS
Select your location for coverage details, how to book, and what to expect.
Who is Highmark, and which Highmark do I have?
Highmark is one of the largest Blue Cross Blue Shield organizations in the country. It operates Blues plans across Pennsylvania, West Virginia, Delaware, and New York, and its Western New York plan is Highmark Blue Cross Blue Shield of Western New York, headquartered in Buffalo.
That means a Highmark card in Buffalo can mean two different things. It may be a local Western New York plan, issued here for an employer or an individual policy. Or it may be a Highmark card issued somewhere else, most often Pennsylvania, carried by someone who moved to Buffalo, works remotely for an out-of-state employer, or is on a parent’s or spouse’s plan.
Both work here. The billing path is what differs.
Does MindView take Highmark?
Yes. MindView Therapy is in-network with Highmark Blue Cross Blue Shield at our Buffalo office, and by telehealth throughout New York State.
Because we are in-network, you pay your plan’s copay or coinsurance rather than the full session fee, and you are not billed the difference.
What if my Highmark card was issued outside Western New York?
You can almost always still use it. Blue Cross Blue Shield plans participate in the BlueCard program, which lets a member of one Blues plan see an in-network provider in another Blues plan’s territory and be covered at in-network rates.
Check your card for a suitcase symbol and note the three-letter prefix in front of your member ID. Those two details tell us how your claim routes. Your home plan still decides your benefit, so your copay or deductible follows your original plan rather than the local one.
We verify all of this before your first session rather than letting you find out from an explanation of benefits weeks later.
What will I pay?
That depends on your plan, and we will not guess at it.
Most people pay a copay per session. Some plans use coinsurance, a percentage of the negotiated rate. Some apply a deductible first. Highmark plans generally cover outpatient behavioral health, and telehealth is typically covered at the same benefit level as an in-office visit, but plan design varies.
We verify your benefits and tell you the number before your first appointment.
How do I get started?
Book online through our secure client portal. The form takes about two minutes and is mostly checkboxes. Have your Highmark card nearby.
We verify your coverage, confirm your cost, and get you scheduled. We are accepting new clients and respond within one business day. If your card was issued out of state, call (646) 493-4007 and read it to us.
How to check your Highmark BCBS coverage
- 1
Find your Highmark member ID card. Note the three-letter prefix in front of your member ID and whether the card shows a suitcase symbol.
- 2
Sign in to your member account at highmark.com to view your outpatient behavioral health benefit and any remaining deductible.
- 3
Call the member services number on the back of your card and ask what you owe per outpatient therapy visit and whether a referral is required.
- 4
MindView verifies your Highmark behavioral health benefits, including how an out-of-area card routes, and tells you what you will owe before your first session.
Use your Highmark BCBS benefits and get started.
Booking takes about two minutes. It is a short form, mostly checkboxes. Opens our secure client portal.
Highmark BCBS questions
Does MindView Therapy take Highmark?
Yes. We are in-network with Highmark Blue Cross Blue Shield at our Buffalo office at 369 Washington Street, and for telehealth across New York State.
My Highmark card is from Pennsylvania and I live in Buffalo now. Can I still be seen?
In most cases yes. Blue Cross Blue Shield plans use the BlueCard program, which lets members use in-network providers in another Blues plan's area at in-network rates. Your home plan still sets your benefit. We verify this for your specific card before your first session.
What will therapy cost me with Highmark?
You pay your plan's copay or coinsurance rather than the full session fee, and any unmet deductible may apply first. Costs vary by plan, so we verify your benefits and tell you the number before your first session.
Do I need a referral to see a therapist with Highmark?
Most Highmark PPO plans do not require a referral for in-network outpatient behavioral health. Some gated products do. We check your plan when we verify benefits.
Does Highmark cover telehealth therapy?
Most Highmark plans cover behavioral telehealth at the same benefit level as an in-office visit. We confirm this for your plan.
What is the difference between Highmark and Highmark BCBS of Western New York?
Highmark is the parent organization operating Blues plans in several states. Highmark Blue Cross Blue Shield of Western New York is the local Blues plan for the eight Western New York counties. We accept both at our Buffalo office.
Take the first step
You do not have to figure this out alone. Book a session or check your insurance in under two minutes.