Service
What to expect in your first therapy session
Your first therapy session is a conversation. Your therapist asks what brought you in, what you have already tried, and what you want to change, then you agree on where to start. It usually runs 45 to 60 minutes. Nothing is required of you in advance, and you share only what you choose to share.
Booking takes about two minutes. It is a short form, mostly checkboxes. Opens our secure client portal.
- Queens (Jamaica), NY
- UnitedHealthcare, Aetna, Medicare, Oscar Health, Meritain Health, Oxford Health Plans, Cigna, Optum, MagnaCare
- Buffalo, NY
- UnitedHealthcare, Aetna, Medicare, Oscar Health, Meritain Health, Oxford Health Plans, Cigna, Optum, Highmark BCBS, Highmark BCBS WNY, Univera Healthcare
- Carmel, IN
- Aetna, Cigna, Anthem
- Now accepting new clients
- We respond within one business day
- Telehealth in NY and IN
What actually happens in a first therapy session?
It is a conversation. Your therapist introduces themselves, explains how confidentiality works and where its legal limits are, and then asks what brought you in.
From there, you talk. What has been going on, how long it has been going on, what you have already tried, and what you want to be different. Your therapist may ask about sleep, work, relationships, and history, because context helps.
Your therapist will also ask you to rate the intensity of what you are feeling on a 0 to 10 scale. That number is not a grade. It is the baseline, and everything that follows is measured against it.
Near the end, you set a recurring weekly time. The session usually runs 45 to 60 minutes, and by the end you should have a rough sense of what the work would look like.
What happens after the first session?
Therapy here follows the same four stages for everyone. The structure is fixed. What goes inside it is yours.
Session 1 is the intake. What brought you in, your history, and the 0 to 10 baseline. You leave with a weekly time.
Session 2 is the psychosocial assessment. Your therapist walks through your life across stages, childhood, adolescence, adulthood, and looks at relationships, work, health, and identity. The point is the patterns and the strengths that carry through, not a confession. You can decline any question, and short answers are fine.
Session 3 is the treatment plan, and you build it together. Goals are tied directly to what you came in for, each with concrete objectives and the methods your therapist will use. You also set one personal goal that is not tied to a diagnosis: a relationship, a habit, or getting back to something you used to enjoy.
Then the work is weekly. Sessions are weekly for the first two months to build a foundation, and frequency is reassessed with you after that based on need.
Why does the plan get reviewed every month?
Because how a session felt is not the same as whether therapy is working.
Once a month, you and your therapist run a structured review using standardized measures. These are short, validated questionnaires that track symptoms and functioning over time. Your therapist reviews the trend with you and shows you what it says.
If the numbers are moving, the plan continues. If they are not, the plan changes. That is the point of measuring, and it is the difference between treatment that adapts and treatment that repeats.
Regular therapy is the work. The monthly review is the navigation system that keeps it pointed at the right target.
Care ends when your goals are met, with a plan for tapering and for handling setbacks. You can come back any time.
What if I do not know what to say?
That is one of the most common ways people start, and it is fine. “I do not really know where to begin” is a beginning, and your therapist is trained to work from there.
You are not being tested. There is no correct account of your life, no required level of distress, and no chronological order you have to get right. If you go quiet, your therapist will ask a question.
You are also in control of what you disclose. You can say “I am not ready to talk about that yet” and the session will simply move on. Nothing is dragged out of you, and nothing has to come out in week one.
Do I need a diagnosis, a referral, or a crisis first?
No, none of the three. Many people come to therapy for stress, a decision, a transition, or a pattern they are tired of repeating. NIMH’s guidance on caring for your mental health suggests talking to a professional when symptoms like poor sleep, low concentration, or lost interest last two weeks or more.
You do not have to be at your worst to qualify. Waiting until things are unbearable is common, and it is not a rule anyone imposed except you.
How do I get started, and how soon can I be seen?
Three steps. Check your insurance, book online, then show up. We are in-network with most major plans, so most clients pay a copay set by their plan rather than a full session fee.
You can book a session directly through our secure portal, or call (646) 493-4007 if you would rather talk to a person and have someone walk you through your coverage.
Most people are scheduled within days. We see adults 18 and over in Queens, Buffalo, and Carmel, Indiana, and telehealth is available at every location, including for first sessions.
Is what I say confidential?
Yes, with narrow legal exceptions your therapist will explain in the first few minutes. Confidentiality is the foundation of the whole thing, and it is not a formality.
The exceptions are specific and they are the same across licensed practices: risk of serious harm to yourself or someone else, suspected abuse of a child or vulnerable adult, and certain court orders. Your therapist will name these plainly rather than burying them in a form.
Outside of those, what you say stays in the room. Your employer does not hear about it, your family does not hear about it, and being honest with your therapist does not create a record that follows you around.
If something is worrying you specifically, ask in the first session. It is a completely normal question and a good therapist will answer it directly.
What does a telehealth first session look like?
Almost exactly like an in-person one. You get a secure link, you join at your appointment time, and you talk. The session runs the same length and covers the same ground.
What you need is a private space, a decent connection, and a device with a camera. A car in a parking lot counts, and plenty of people do exactly that on a work day.
Telehealth is available at all three of our locations, in Queens, Buffalo, and Carmel, Indiana. For many people it is the difference between starting therapy and continuing to mean to.
If you would rather be in the room, that is available too. Neither choice is the serious version.
What if my therapist is not the right fit?
Then you get a different one. Fit is the single most important variable in therapy, and there is no loyalty test here. Preferences about approach, style, and personality are legitimate.
Tell us, and we will help you switch to someone else in the practice. It is a normal request, we are not offended, and it does not mean therapy failed. It means you found out something useful in week one.
Who is this for?
- •Anyone new to therapy or returning after time away
- •People who feel unsure about what to expect
- •Adults ready to take a first step
What does therapy here actually look like?
The first three sessions follow a clear structure, so you always know what is coming next.
- Session 1: Intake
Your therapist introduces themselves, explains confidentiality and its limits, and asks what brought you in. You cover your history, what has been going on, what you have already tried, and what you want to change. You rate the intensity of what you are feeling on a 0 to 10 scale, and that rating becomes the baseline everything else is measured against. Before you leave, you and your therapist set a recurring weekly time.
- Session 2: Psychosocial
Your therapist walks through your life across stages, childhood, adolescence, and adulthood, looking at relationships, work, health, and identity. The point is to find the patterns and the strengths that run underneath what brought you in. You can decline any question you do not want to answer, and you can keep answers short.
- Session 3: Treatment plan
You and your therapist build the plan together. Goals are tied directly to what you came in for, each with concrete objectives and the methods your therapist will use. You also set one personal goal that matters to you and is not tied to a diagnosis, whether that is a relationship, a habit, or getting back to something you enjoy.
- Ongoing
From there, weekly sessions work the plan. You practice between visits and review what is shifting. Once a month, a structured review uses standardized measures to check whether symptoms and functioning are actually changing. Your therapist reviews the trend with you and adjusts the plan based on what the measures show, not only on how a session felt. If the fit is not right, you can say so and we will help you change therapists.
Therapy here is measured, not guessed
Once a month you have a Psycho-Measurement-Based Care Review (PMBCR). You complete standardized measures, such as the PHQ-9 and GAD-7, and your therapist reviews the trend with you. If something is not working, the plan changes. Regular therapy is the work. The review is the navigation system that keeps it pointed at the right target.
Sessions are weekly for the first two months to build a foundation, then frequency is reassessed with you. You set the pace, and you share only what you are comfortable sharing.
You do not have to figure this out alone.
Booking takes about two minutes. It is a short form, mostly checkboxes. Opens our secure client portal.
Common questions
Do you take insurance, and what will the first session cost?
We are in-network with most major plans. In Queens: UnitedHealthcare, Aetna, Medicare, Oscar Health, Meritain Health, Oxford Health Plans, Cigna, Optum, and MagnaCare. In Buffalo: UnitedHealthcare, Aetna, Medicare, Oscar Health, Meritain Health, Oxford Health Plans, Cigna, Optum, Highmark BCBS, Highmark BCBS WNY, and Univera Healthcare. In Carmel, IN: Aetna, Cigna, and Anthem Blue Cross Blue Shield. We confirm your benefits before your first session.
What actually happens in the first session?
Your therapist explains confidentiality, asks what brought you in, and listens. You cover what has been going on, what you have tried, and what you want to change. It is a conversation, and there are no wrong answers.
How long is a session, and how many will I need?
Sessions usually run 45 to 60 minutes, most often weekly at the start. The number depends on your goals, and no honest therapist can promise a set count or a guaranteed result up front.
Do I need a diagnosis or a referral to book?
No. You do not need a diagnosis, a referral, or a crisis. Stress, a life change, or simply wanting to think something through are all valid reasons to book.
Can the first session be by telehealth, and how soon can I be seen?
Yes. Telehealth is available at all locations, including for first sessions, and most people are scheduled within days.
What if I do not like my therapist?
Fit matters more than almost anything else in therapy. Tell us, and we will help you switch to someone else in the practice. That is a normal request, not an insult.
Do I have to prepare anything?
No preparation is required. If you want a starting point, think about one thing you would like to be different in six months. That is enough.
How do I get started?
- 1
Check your insurance
Confirm your plan is in-network. Most major plans are accepted, and it takes about two minutes.
- 2
Book online
Pick a time in our secure client portal. It is a short form, mostly checkboxes, and takes about two minutes.
- 3
Meet your therapist
Your first session is an intake. Your therapist asks what brought you in, and you set a weekly time together.
Related services
Our locations
Take the first step
You do not have to figure this out alone. Book a session or check your insurance in under two minutes.
